- A
Restart the on-premises data gateway service on the server
Why wrong: The service is already running; restarting may not resolve the issue if the gateway is not registered.
- B
Remove the gateway from the flow and use a direct connection
Why wrong: Direct connection is not possible for on-premises data sources without a gateway.
- C
Configure the firewall on the on-premises server to allow outbound traffic to Azure
Why wrong: The server has internet connectivity, so firewall is not the issue.
- D
Reinstall the on-premises data gateway and verify it appears online in the Power Platform admin center
Reinstalling can fix registration issues and ensure the gateway is recognized.
Question 877 of 976
PL-900 Practice Question: Demonstrate the capabilities of Power Automate
This PL-900 practice question tests your understanding of demonstrate the capabilities of power automate. The scenario asks you to isolate a root cause — eliminate options that address a different problem before choosing. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.
Contoso Ltd. has a Power Automate flow that runs daily at 8:00 AM to synchronize customer data from an on-premises SQL Server database to Dataverse. The flow uses an on-premises data gateway to connect to the SQL Server. Recently, the flow started failing with the error: 'Unable to connect to the gateway. The gateway is offline.' The IT administrator confirms that the gateway service is running on the on-premises server, and the server has internet connectivity. You need to resolve the issue. What should you do?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Reinstall the on-premises data gateway and verify it appears online in the Power Platform admin center
The correct answer is D because the gateway is showing as offline in the Power Platform admin center despite the service running. Reinstalling the gateway updates its registration and re-authenticates it with the cloud, which resolves the inconsistent connection state. Option A is incorrect because the service is already running; simply restarting may not fix a registration or certificate issue. Option B is incorrect because the on-premises SQL Server requires the gateway for Dataverse connectivity; a direct connection is not supported for on-premises data sources. Option C is incorrect because the firewall already allows outbound traffic (the server has internet connectivity), and the error indicates a gateway status issue, not a network block.
Key principle: Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Restart the on-premises data gateway service on the server
Why it's wrong here
The service is already running; restarting may not resolve the issue if the gateway is not registered.
- ✗
Remove the gateway from the flow and use a direct connection
Why it's wrong here
Direct connection is not possible for on-premises data sources without a gateway.
- ✗
Configure the firewall on the on-premises server to allow outbound traffic to Azure
Why it's wrong here
The server has internet connectivity, so firewall is not the issue.
- ✓
Reinstall the on-premises data gateway and verify it appears online in the Power Platform admin center
Why this is correct
Reinstalling can fix registration issues and ensure the gateway is recognized.
Related concept
Read the scenario before looking for a memorised answer.
Common exam traps
Common exam trap: answer the scenario, not the keyword
Many certification questions include familiar terms but test a specific constraint. Read the exact wording before choosing an answer that is generally true but wrong for this case.
Detailed technical explanation
How to think about this question
This question should be treated as a scenario, not a definition check. Identify the problem, the constraint and the best action. Then compare each option against those facts.
KKey Concepts to Remember
- Read the scenario before looking for a memorised answer.
- Find the constraint that changes the correct option.
- Eliminate answers that are true in general but not in this case.
- Use explanations to understand the rule behind the answer.
TExam Day Tips
- Underline the problem statement mentally.
- Watch for words such as best, first, most likely and least administrative effort.
- Review why wrong options are wrong, not only why the correct option is correct.
Key takeaway
Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Real-world example
How this comes up in practice
A healthcare organisation deploys an application with a public-facing web tier and a private database tier. The database subnet has no public IP and only accepts connections from the web tier's security group. Questions like this test whether you can design cloud network isolation using VNets/VPCs, subnets, and security group rules.
Visual reference
What to study next
Got this wrong? Here's your next step.
Identify which PL-900 exam domain this question belongs to, then review the specific concept being tested. Practise related questions in that domain and focus on understanding why each wrong answer is tempting — not just why the correct answer is right.
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FAQ
Questions learners often ask
What does this PL-900 question test?
Demonstrate the capabilities of Power Automate — This question tests Demonstrate the capabilities of Power Automate — Read the scenario before looking for a memorised answer..
What is the correct answer to this question?
The correct answer is: Reinstall the on-premises data gateway and verify it appears online in the Power Platform admin center — The correct answer is D because the gateway is showing as offline in the Power Platform admin center despite the service running. Reinstalling the gateway updates its registration and re-authenticates it with the cloud, which resolves the inconsistent connection state. Option A is incorrect because the service is already running; simply restarting may not fix a registration or certificate issue. Option B is incorrect because the on-premises SQL Server requires the gateway for Dataverse connectivity; a direct connection is not supported for on-premises data sources. Option C is incorrect because the firewall already allows outbound traffic (the server has internet connectivity), and the error indicates a gateway status issue, not a network block.
What should I do if I get this PL-900 question wrong?
Identify which PL-900 exam domain this question belongs to, then review the specific concept being tested. Practise related questions in that domain and focus on understanding why each wrong answer is tempting — not just why the correct answer is right.
What is the key concept behind this question?
Read the scenario before looking for a memorised answer.
About these practice questions
Courseiva creates original exam-style practice questions with explanations and wrong-answer analysis. It does not publish real exam questions, exam dumps, or protected exam content. Learn why practice questions differ from exam dumps →
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Last reviewed: Jun 21, 2026
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