Quick Answer
The answer is sending an email using Office 365 Outlook and creating items in a SharePoint list. These two actions are correct because Power Automate is designed to automate workflows across Microsoft 365 services by connecting to hundreds of connectors, with Office 365 Outlook and SharePoint being among the most common actions used for notification and data management tasks. On the Microsoft Power Platform Fundamentals PL-900 exam, this question tests your understanding of Power Automate’s core purpose—automating repetitive business processes—versus tools with distinct roles: AI Builder handles custom AI models, Power BI Desktop designs reports, and the Microsoft 365 admin center manages user licenses. A common trap is confusing Power Automate’s integration capabilities with the specialized functions of other Power Platform components. To remember, think of Power Automate as the “glue” that moves data and triggers actions like emails and list updates, not as a builder or designer.
This PL-900 practice question tests your understanding of demonstrate the capabilities of power automate. Read the scenario carefully and evaluate each option against the stated constraints before committing to an answer. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.
Which TWO actions can be performed using Power Automate? (Select TWO.)
Build a custom AI model to analyze images
Why wrong: AI Builder is needed for custom models.
Assign Microsoft 365 licenses to users
Why wrong: License management is in admin center.
Create a new item in a SharePoint list
SharePoint connector can create items.
Send an email using Office 365 Outlook
Power Automate includes Outlook connector.
Design a Power BI dashboard
Why wrong: Power BI Desktop is used for design.
Answer choices
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
Create a new item in a SharePoint list
Options A and D are correct. Power Automate can send emails and create SharePoint items. Option B is wrong because building custom AI models is done with AI Builder. Option C is wrong because designing Power BI reports is done in Power BI Desktop. Option E is wrong because managing user licenses is done in Microsoft 365 admin center.
Key principle: Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Answer analysis
For each option: why learners choose it and why it is or isn't the right answer here.
Build a custom AI model to analyze images
Why it's wrong here
AI Builder is needed for custom models.
Assign Microsoft 365 licenses to users
Why it's wrong here
License management is in admin center.
Create a new item in a SharePoint list
Why this is correct
SharePoint connector can create items.
Related concept
Read the scenario before looking for a memorised answer.
Send an email using Office 365 Outlook
Why this is correct
Power Automate includes Outlook connector.
Related concept
Read the scenario before looking for a memorised answer.
Design a Power BI dashboard
Why it's wrong here
Power BI Desktop is used for design.
Common exam traps
Many certification questions include familiar terms but test a specific constraint. Read the exact wording before choosing an answer that is generally true but wrong for this case.
Detailed technical explanation
This question should be treated as a scenario, not a definition check. Identify the problem, the constraint and the best action. Then compare each option against those facts.
Key takeaway
Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Real-world example
A cloud solutions architect for a retail company is evaluating services for a new workload. The correct answer here reflects best practice for the specific scenario described — not a general cloud recommendation. Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option. Cloud exam questions reward reading the constraint carefully: the same technology can be right or wrong depending on the use case.
What to study next
Identify which PL-900 exam domain this question belongs to, then review the specific concept being tested. Practise related questions in that domain and focus on understanding why each wrong answer is tempting — not just why the correct answer is right.
Demonstrate the capabilities of Power Automate — study guide chapter
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FAQ
Demonstrate the capabilities of Power Automate — This question tests Demonstrate the capabilities of Power Automate — Read the scenario before looking for a memorised answer..
The correct answer is: Create a new item in a SharePoint list — Options A and D are correct. Power Automate can send emails and create SharePoint items. Option B is wrong because building custom AI models is done with AI Builder. Option C is wrong because designing Power BI reports is done in Power BI Desktop. Option E is wrong because managing user licenses is done in Microsoft 365 admin center.
Identify which PL-900 exam domain this question belongs to, then review the specific concept being tested. Practise related questions in that domain and focus on understanding why each wrong answer is tempting — not just why the correct answer is right.
Read the scenario before looking for a memorised answer.
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Last reviewed: Jun 21, 2026
This PL-900 practice question is part of Courseiva's free Microsoft certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the PL-900 exam.
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