PL-900 Demonstrate the capabilities of Power Apps Practice Question
A user creates a model-driven app for incident management. They want a custom button on the Incident form that, when clicked, creates a new activity record of type 'Phone Call' with the incident number in the subject. What is the recommended approach?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Add a custom ribbon button with a JavaScript command that uses Xrm.WebApi.createRecord.
Adding a custom ribbon button with a JavaScript command that uses Xrm.WebApi.createRecord allows creating a new activity record with specific values directly from the form. Option A is incorrect because business rules cannot create new records; they can only set field values or show/hide fields. Option B is incorrect because custom connectors are used for external APIs, not for standard Dataverse operations. Option C is incorrect because while Power Automate flows can create records, they require additional licensing and are more complex than a simple client-side script.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Define a business rule on the form that creates a new activity when the button is clicked.
Why it's wrong here
Business rules only perform field-level actions, not record creation.
- ✗
Create a custom connector to the Dataverse API and use it in the app.
Why it's wrong here
Custom connectors are for external APIs, not for creating Dataverse records directly.
- ✗
Use a Power Automate flow triggered from the button with a Dataverse 'Create a new record' action.
Why it's wrong here
This works but requires premium license and is heavier than needed.
- ✓
Add a custom ribbon button with a JavaScript command that uses Xrm.WebApi.createRecord.
Why this is correct
This is the standard, license-efficient method for custom actions in model-driven apps.
Go deeper
Related to this question
About these practice questions
This PL-900 question is part of Courseiva's 904-question bank — original exam-style content with full explanations and wrong-answer analysis, never real exam questions or exam dumps. Learn why practice questions differ from exam dumps →
JA
Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This PL-900 practice question is part of Courseiva's free Microsoft certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the PL-900 exam.