PL-900 Practice Question: Demonstrate the capabilities of Power Automate
A sales team uses Power Automate to create a lead in Dynamics 365 Sales when a new row is added to a Google Sheets spreadsheet. The flow fails with a 'Forbidden' error. What is the most likely cause?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
The Google Sheets connection is not authenticated
The 'Forbidden' error indicates that the flow cannot access the Google Sheets spreadsheet due to authentication failure. The most likely cause is that the Google Sheets connection is not authenticated or the token has expired. Option B correctly identifies this issue. Option A is less likely because Microsoft Entra ID tokens are used for Microsoft services, not Google Sheets. Option C is irrelevant because the trigger is from Google Sheets, not SharePoint. Option D would cause a different error at the Dynamics 365 action step, not at the trigger.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
The Microsoft Entra ID token has expired
Why it's wrong here
Google Sheets does not use Microsoft Entra ID.
- ✓
The Google Sheets connection is not authenticated
Why this is correct
A 'Forbidden' error typically indicates an authentication problem with the connection.
- ✗
The SharePoint trigger is misconfigured
Why it's wrong here
The flow uses a Google Sheets trigger, not SharePoint.
- ✗
The Dynamics 365 action is invalid
Why it's wrong here
The error occurs before the action step.
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JA
Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This PL-900 practice question is part of Courseiva's free Microsoft certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the PL-900 exam.