PL-900 Approvals Connector Practice Question
A Power Automate flow that sends approval requests is being used by multiple teams. The flow uses the 'Start and wait for an approval' action. The approver reports that they are not receiving the approval request email. What should you check first?
⚠ Common exam trap
The 'Start and wait for an approval' action depends on the Approvals connector being correctly configured; a common mistake is to assume the action will work without verifying connector setup.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
The Approvals connector is not properly configured
The 'Start and wait for an approval' action relies on the Approvals connector to send approval requests. If the connector is not properly configured (e.g., missing required connections or permissions), the approval email may not be sent. Option A is wrong because the flow owner's mailbox does not directly affect approval delivery. Option C is wrong because a successful flow run history indicates the action executed, but does not guarantee the email was delivered. Option D is wrong because the approver's email address is defined within the 'Start and wait for an approval' action; if it were incorrect, the flow would likely fail, but the issue here is about email delivery, not address validity.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
The flow owner's mailbox is full
Why it's wrong here
Incorrect: Approval emails are sent from the Approvals connector, not the owner's mailbox.
- ✓
The Approvals connector is not properly configured
Why this is correct
Correct: Misconfiguration can prevent email dispatch.
- ✗
The flow run history shows a success
Why it's wrong here
Incorrect: Success indicates the action completed, but email delivery is separate.
- ✗
The approver’s email address is incorrect in the flow
Why it's wrong here
Incorrect: This is a possible cause but less likely than connector configuration.
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Senior Network & Security Engineer · founder of Courseiva
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