PL-900 Practice Question: Demonstrate the capabilities of Power Automate
A company uses Power Automate to send push notifications to mobile devices via the Microsoft Power Platform notification action. The flow is triggered when a high-priority support ticket is created in Dynamics 365. Recently, some users reported not receiving notifications. The flow runs successfully without errors. What is the most likely cause of the issue?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Users do not have the Power Automate mobile app installed
Push notifications require the user to have the Power Automate mobile app installed and be signed in with the same account. Option A is incorrect because notification actions do not require premium licenses. Option C is incorrect because notification actions do not use API rate limits. Option D is incorrect because the flow runs successfully, indicating the trigger is configured correctly.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
The flow requires a premium Power Automate license
Why it's wrong here
Push notifications are available with standard licenses.
- ✓
Users do not have the Power Automate mobile app installed
Why this is correct
The mobile app is required to receive push notifications.
- ✗
The flow is exceeding API rate limits for notifications
Why it's wrong here
Notification actions do not have API rate limits.
- ✗
The trigger is not correctly configured for high-priority tickets
Why it's wrong here
The flow runs successfully, so the trigger is working.
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Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This PL-900 practice question is part of Courseiva's free Microsoft certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the PL-900 exam.