MS-900 Practice Question: Describe Microsoft 365 pricing, licensing, and support
This MS-900 practice question tests your understanding of describe microsoft 365 pricing, licensing, and support. Match the stated requirement to the specific cloud service, access model, or configuration option — many options are valid in isolation but not for this scenario. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.
Exhibit
Refer to the exhibit.
{
"displayName": "Contoso Licensing Policy",
"description": "Assigns E3 licenses to all users in Sales department",
"groups": [
{
"groupId": "sales-group-id",
"licenseAssignment": {
"skuId": "contoso:E3",
"disabledPlans": ["TEAMS1"]
}
}
]
}
You are reviewing a JSON policy for group-based licensing in Microsoft Entra ID. The policy assigns Microsoft 365 E3 licenses to the Sales group but disables the Teams service plan. What is the most likely reason for disabling Teams?
Clue words in this question
Noticing these words before you look at the options changes how you read each choice.
Clue: "most likely"
Why it matters: Probability qualifier — the question wants the most probable cause or outcome, not a guaranteed one. Eliminate low-probability options.
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
The organization uses a third-party telephony system and wants to avoid paying for Teams Phone System
The correct answer is D: The organization may have an existing third-party telephony system and wants to avoid duplicate costs. Option A is unlikely because Teams is included in E3. Option B is not a typical reason. Option C is not related to licensing.
Key principle: Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
✗
The organization has a limited number of Teams licenses
Why it's wrong here
Teams is included in the E3 license; disabling it does not free up a separate license.
✗
The Sales department does not need collaboration features
Why it's wrong here
Teams is a collaboration tool, but it can still be useful; disabling it entirely is more likely due to cost or compliance reasons.
✗
The users in Sales are external contractors
Why it's wrong here
External users would typically be given guest accounts, not E3 licenses.
✓
The organization uses a third-party telephony system and wants to avoid paying for Teams Phone System
Why this is correct
Disabling Teams can avoid confusion and potential costs if the organization uses a different telephony system.
Clue confirmation
The clue word "most likely" in the question point toward this answer.
Related concept
Read the scenario before looking for a memorised answer.
Common exam traps
Common exam trap: answer the scenario, not the keyword
Many certification questions include familiar terms but test a specific constraint. Read the exact wording before choosing an answer that is generally true but wrong for this case.
Detailed technical explanation
How to think about this question
This question should be treated as a scenario, not a definition check. Identify the problem, the constraint and the best action. Then compare each option against those facts.
KKey Concepts to Remember
Read the scenario before looking for a memorised answer.
Find the constraint that changes the correct option.
Eliminate answers that are true in general but not in this case.
Use explanations to understand the rule behind the answer.
TExam Day Tips
→Underline the problem statement mentally.
→Watch for words such as best, first, most likely and least administrative effort.
→Review why wrong options are wrong, not only why the correct option is correct.
Key takeaway
Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Real-world example
How this comes up in practice
A startup's cloud architect reviews their monthly bill and notices costs are higher than expected for a long-running batch job. Switching from on-demand instances to Reserved Instances — or using Spot/Preemptible VMs — can reduce compute costs by up to 72 %. Questions like this test whether you understand the tradeoffs between commitment, flexibility, and cost across cloud pricing models.
Related glossary terms
Concepts from this question explained
These glossary pages explain the core terms tested in this MS-900 question in full detail.
Identify which MS-900 exam domain this question belongs to, then review the specific concept being tested. Practise related questions in that domain and focus on understanding why each wrong answer is tempting — not just why the correct answer is right.
Describe Microsoft 365 pricing, licensing, and support — This question tests Describe Microsoft 365 pricing, licensing, and support — Read the scenario before looking for a memorised answer..
What is the correct answer to this question?
The correct answer is: The organization uses a third-party telephony system and wants to avoid paying for Teams Phone System — The correct answer is D: The organization may have an existing third-party telephony system and wants to avoid duplicate costs. Option A is unlikely because Teams is included in E3. Option B is not a typical reason. Option C is not related to licensing.
What should I do if I get this MS-900 question wrong?
Identify which MS-900 exam domain this question belongs to, then review the specific concept being tested. Practise related questions in that domain and focus on understanding why each wrong answer is tempting — not just why the correct answer is right.
Are there clue words in this question I should notice?
Yes — watch for: "most likely". Probability qualifier — the question wants the most probable cause or outcome, not a guaranteed one. Eliminate low-probability options.
What is the key concept behind this question?
Read the scenario before looking for a memorised answer.
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