MS-900 Describe Microsoft 365 apps and services Practice Question
A marketing manager needs to create a modern intranet site that publishes news, important announcements, and upcoming events. The site must be responsive on mobile devices and allow employees to like, comment, and share articles. Which Microsoft 365 service should they use?
⚠ Common exam trap
Many candidates confuse Microsoft Viva Connections (a dashboard) with the underlying content source (SharePoint Communication site), leading them to select D when the question explicitly asks for the service used to create the intranet site.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
SharePoint Communication site
A SharePoint Communication site is designed for broadcasting news, announcements, and events to a broad audience, with built-in support for responsive mobile rendering and social features like likes, comments, and sharing. This makes it the correct choice for a modern intranet that needs to engage employees across devices.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Microsoft Teams
Why it's wrong here
Microsoft Teams is a real-time collaboration workspace centered on persistent chat, meetings, and shared file access within team channels, not a publishing platform. Although you can embed SharePoint pages or add tabs, Teams lacks the structured page authoring, approval workflows, targeted audiences, and site-level navigation required to run a modern intranet site. Marketing announcements in Teams are transient conversation messages that scroll away, whereas an intranet needs durable, queryable news content.
- ✓
SharePoint Communication site
Why this is correct
SharePoint Communication sites are the specific modern intranet site type built to broadcast information to a broad audience. They provide flexible page layouts, news web parts, audience targeting, scheduling, approval workflows, and responsive mobile rendering, making them ideal for a marketing manager publishing company news and events. These sites integrate with Viva Connections and Teams, but the communication site itself is the authoritative content repository and structured intranet destination.
- ✗
Microsoft Viva Engage
Why it's wrong here
Microsoft Viva Engage is an enterprise social network focused on fostering conversations, communities, and employee engagement rather than structured content publishing. It supports Q&A, praise, and discussion threads, but it does not offer the page design, web parts, navigation hierarchy, or approval workflows needed to build an intranet site. While it can be embedded or linked to a communication site, Viva Engage serves as the social layer, not the primary intranet publishing engine.
- ✗
Microsoft Viva Connections
Why it's wrong here
Microsoft Viva Connections is an employee experience application that aggregates and surfaces content from SharePoint, Viva Engage, and other tools into a personalized dashboard within Teams. It does not provide site creation, page editing, web part authoring, or content management capabilities—it simply displays existing SharePoint news and resources. A marketing manager still needs a SharePoint communication site as the actual content source and intranet foundation; Viva Connections is only the delivery surface.
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Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This MS-900 practice question is part of Courseiva's free Microsoft certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the MS-900 exam.