A global company has a strict policy that any Microsoft 365 administrator who needs to access a user's mailbox for troubleshooting must first obtain explicit approval from the user. The company wants to implement a process that requires approval for such access and logs the activity. Which Microsoft Purview feature should they use?
Answer choices
Why each option matters
Good practice is not just finding the correct option. The wrong answers often show the exact trap the exam wants you to fall into.
Distractor review
Customer Lockbox
Customer Lockbox is designed for controlling Microsoft support personnel access to your data, not for internal admin access.
Best answer
Privileged Access Management (PAM)
PAM provides approval-based, time-limited access for administrative tasks and logs all activities.
Distractor review
Data Loss Prevention (DLP)
DLP policies protect sensitive data from being shared, they do not control admin access to resources.
Distractor review
Microsoft Purview Audit
Audit logs record user and admin activities but does not provide an approval process for access.
Common exam trap
Common exam trap: authentication is not authorization
Logging in proves the user can authenticate. It does not automatically mean the user is allowed to enter privileged or configuration mode. Watch for AAA authorization, privilege level and command authorization details.
Technical deep dive
How to think about this question
This kind of question is testing the difference between identity and permission. A user may successfully log in to a router because authentication is working, but still fail to enter configuration mode because authorization is missing, misconfigured or mapped to a lower privilege level.
KKey Concepts to Remember
- Authentication checks who the user is.
- Authorization controls what the user is allowed to do after login.
- Privilege levels affect access to EXEC and configuration commands.
- AAA, TACACS+ and RADIUS can separate login success from command access.
TExam Day Tips
- Do not assume successful login means full administrative access.
- Look for words such as cannot enter configuration mode, privilege level, authorization or command access.
- Separate login problems from permission problems before choosing the answer.
Related practice questions
Related MS-900 practice-question pages
Use these pages to review the topic behind this question. This is how one missed question becomes focused revision.
More questions from this exam
Keep practising from the same exam bank, or move into a focused topic page if this question exposed a weak area.
Question 1
During requirements gathering, an IT manager says the organization must let users provision resources from a portal without provider interaction. Cloud concept or benefit best matches this requirement?
Question 2
A compliance-aware administrator is selecting the right Microsoft 365 capability to use Microsoft 365 and another public cloud provider for different workloads. Cloud concept or benefit best matches this requirement?
Question 3
While preparing a Microsoft 365 adoption plan, a consultant is asked to manage leads, opportunities, customer accounts, and sales processes. Microsoft 365 app or service is the best fit?
Question 4
A project manager needs to create a detailed project schedule with a Gantt chart view, task dependencies, critical path analysis, and milestones. The schedule must be shared with team members who can update their tasks, and the manager wants to track progress against a baseline. Which Microsoft 365 app is specifically designed for this type of project management?
Question 5
A project manager wants to schedule a meeting with team members to discuss project progress. They need to find a time that works for everyone based on their calendars. Which Microsoft 365 app should they use?
Question 6
A project manager wants to create a visual dashboard that tracks project tasks, deadlines, and progress. The dashboard should pull data from a Microsoft List and update in real time. Which Microsoft 365 app is best suited for building this interactive dashboard?
FAQ
Questions learners often ask
What does this MS-900 question test?
Authentication checks who the user is.
What is the correct answer to this question?
The correct answer is: Privileged Access Management (PAM) — Privileged Access Management (PAM) in Microsoft Purview enables just-in-time, time-bound access for administrative tasks. It can require approval workflows and provides audit logs, making it suitable for scenarios where explicit approval is needed for privileged actions like mailbox access.
What should I do if I get this MS-900 question wrong?
Then try more questions from the same exam bank and focus on understanding why the wrong options are tempting.
Discussion
Sign in to join the discussion.