The correct answer is to create a configuration profile for Windows 10 using the 'Start layout' setting under Device restrictions. This is because Intune’s Device Restrictions profile for Windows 10 includes a dedicated setting that allows you to upload an XML file defining the exact Start menu layout, which directly restores the missing tiles and pinned apps after a software update. On the MD-102 exam, this question tests your ability to distinguish between Windows 10 and Windows 11 configuration paths, as the Start layout setting for Windows 11 lives under a different policy node. A common trap is confusing Device Restrictions with Administrative Templates, but remember that Administrative Templates do not contain a native Start layout option—they are for registry-based policies. To lock in this concept, use the memory tip: “Device Restrictions for the desktop, Templates for the registry.”
MD-102 Manage and maintain devices Practice Question
This MD-102 practice question tests your understanding of manage and maintain devices. This is a configuration task: choose the command set that satisfies every stated requirement. Small differences — like 'secret' vs 'password' or 'transport input ssh' vs 'all' — change whether the answer is correct. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.
Your organization uses Microsoft Intune to manage Windows 10 devices. Users report that after a recent software update, the Start menu layout is missing. You need to restore the Start menu layout using Intune. What should you do?
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Create a configuration profile for Windows 10 using 'Start layout' setting under Device restrictions.
Option B is correct because the 'Start layout' setting in Devices > Configuration profiles > Windows 10 > Device restrictions allows you to specify an XML file that defines the Start menu layout. Option A is wrong because this is for Windows 11. Option C is wrong because Administrative Templates do not include Start layout. Option D is wrong because the Start layout policy is under Device restrictions, not Administrative Templates.
Key principle: Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
✗
Create a configuration profile for Windows 10 using 'Start layout' under Administrative Templates.
Why it's wrong here
Start layout is under Device restrictions, not Administrative Templates.
✗
Create a configuration profile for Windows 11 using 'Start layout' setting.
Why it's wrong here
Windows 10 devices require a different setting.
✓
Create a configuration profile for Windows 10 using 'Start layout' setting under Device restrictions.
Why this is correct
This is the correct setting for Windows 10.
Related concept
Read the scenario before looking for a memorised answer.
✗
Create a configuration profile using Administrative Templates and configure 'Start layout' policy.
Why it's wrong here
Administrative Templates do not contain Start layout policy.
Common exam traps
Common exam trap: answer the scenario, not the keyword
Many certification questions include familiar terms but test a specific constraint. Read the exact wording before choosing an answer that is generally true but wrong for this case.
Detailed technical explanation
How to think about this question
This question should be treated as a scenario, not a definition check. Identify the problem, the constraint and the best action. Then compare each option against those facts.
KKey Concepts to Remember
Read the scenario before looking for a memorised answer.
Find the constraint that changes the correct option.
Eliminate answers that are true in general but not in this case.
Use explanations to understand the rule behind the answer.
TExam Day Tips
→Underline the problem statement mentally.
→Watch for words such as best, first, most likely and least administrative effort.
→Review why wrong options are wrong, not only why the correct option is correct.
Key takeaway
Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Real-world example
How this comes up in practice
A cloud solutions architect for a retail company is evaluating services for a new workload. The correct answer here reflects best practice for the specific scenario described — not a general cloud recommendation. Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option. Cloud exam questions reward reading the constraint carefully: the same technology can be right or wrong depending on the use case.
Related glossary terms
Concepts from this question explained
These glossary pages explain the core terms tested in this MD-102 question in full detail.
Identify which MD-102 exam domain this question belongs to, then review the specific concept being tested. Practise related questions in that domain and focus on understanding why each wrong answer is tempting — not just why the correct answer is right.
Manage and maintain devices — This question tests Manage and maintain devices — Read the scenario before looking for a memorised answer..
What is the correct answer to this question?
The correct answer is: Create a configuration profile for Windows 10 using 'Start layout' setting under Device restrictions. — Option B is correct because the 'Start layout' setting in Devices > Configuration profiles > Windows 10 > Device restrictions allows you to specify an XML file that defines the Start menu layout. Option A is wrong because this is for Windows 11. Option C is wrong because Administrative Templates do not include Start layout. Option D is wrong because the Start layout policy is under Device restrictions, not Administrative Templates.
What should I do if I get this MD-102 question wrong?
Identify which MD-102 exam domain this question belongs to, then review the specific concept being tested. Practise related questions in that domain and focus on understanding why each wrong answer is tempting — not just why the correct answer is right.
What is the key concept behind this question?
Read the scenario before looking for a memorised answer.
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Question Discussion
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