Quick Answer
The answer is White Glove, alongside User-Driven and Self-Deploying, as the three valid Windows Autopilot deployment scenarios. White Glove, now known as Windows Autopilot for pre-provisioned deployment, is correct because it allows an IT administrator or partner to pre-configure a device at the factory or in a staging environment, reaching a ready-to-use state before the end user ever touches it. This scenario leverages the hardware hash for initial enrollment into Azure AD and Intune, then applies all policies and apps, so the user only needs to complete a minimal setup. On the MD-102 exam, this question tests your ability to distinguish between the three core scenarios—User-Driven, Self-Deploying, and Pre-Provisioned—and to avoid traps like confusing White Glove with the deprecated Self-Deploying mode for kiosks. A common memory tip is to think of White Glove as “concierge service” for devices: the IT team does the heavy lifting upfront, leaving the user with a polished, ready-to-go machine.
This MD-102 practice question tests your understanding of manage and maintain devices. This is a configuration task: choose the command set that satisfies every stated requirement. Small differences — like 'secret' vs 'password' or 'transport input ssh' vs 'all' — change whether the answer is correct. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.
Which THREE are valid Windows Autopilot deployment scenarios?
Self-deploying
Self-deploying is for shared devices.
App-driven
Why wrong: App-driven is not an Autopilot scenario.
User-driven
User-driven is a standard scenario.
Policy-driven
Why wrong: Policy-driven is not an Autopilot scenario.
White glove
White glove is now called pre-provisioned, a valid scenario.
Answer choices
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
Self-deploying
Windows Autopilot self-deploying is a valid deployment scenario where a device can be automatically configured without user interaction, using a hardware hash to enroll in Azure AD and Intune. This scenario is ideal for kiosks, digital signage, or shared devices that require zero-touch provisioning.
Key principle: Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Answer analysis
For each option: why learners choose it and why it is or isn't the right answer here.
Self-deploying
Why this is correct
Self-deploying is for shared devices.
Related concept
Read the scenario before looking for a memorised answer.
App-driven
Why it's wrong here
App-driven is not an Autopilot scenario.
User-driven
Why this is correct
User-driven is a standard scenario.
Related concept
Read the scenario before looking for a memorised answer.
Policy-driven
Why it's wrong here
Policy-driven is not an Autopilot scenario.
White glove
Why this is correct
White glove is now called pre-provisioned, a valid scenario.
Related concept
Read the scenario before looking for a memorised answer.
Common exam traps
The trap here is that candidates confuse deployment phases or management concepts (like app or policy deployment) with the three official Autopilot deployment scenarios, which are strictly self-deploying, user-driven, and white glove (pre-provisioning).
Trap categories for this question
Scenario analysis trap
App-driven is not an Autopilot scenario.
Detailed technical explanation
Self-deploying Autopilot uses the device's TPM 2.0 to authenticate with Azure AD, bypassing the need for a user credential, and enrolls directly into Intune for policy and app assignment. User-driven Autopilot requires a user to sign in with Azure AD credentials, which triggers enrollment and applies user-targeted policies. White glove (now called pre-provisioning) allows an IT admin to pre-configure a device to a 'business-ready' state before handing it to the end user, reducing setup time.
Key takeaway
Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Real-world example
A cloud solutions architect for a retail company is evaluating services for a new workload. The correct answer here reflects best practice for the specific scenario described — not a general cloud recommendation. Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option. Cloud exam questions reward reading the constraint carefully: the same technology can be right or wrong depending on the use case.
What to study next
Identify which exam domain this question belongs to, review the core concept, then practise similar questions from the same domain.
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FAQ
Manage and maintain devices — This question tests Manage and maintain devices — Read the scenario before looking for a memorised answer..
The correct answer is: Self-deploying — Windows Autopilot self-deploying is a valid deployment scenario where a device can be automatically configured without user interaction, using a hardware hash to enroll in Azure AD and Intune. This scenario is ideal for kiosks, digital signage, or shared devices that require zero-touch provisioning.
Identify which exam domain this question belongs to, review the core concept, then practise similar questions from the same domain.
Read the scenario before looking for a memorised answer.
About these practice questions
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Same concept, more angles
These questions test the same concept from different angles. Work through them to make sure you can recognise it however the exam phrases it.
Variation 1. Your organization wants to use Windows Autopilot for user-driven deployment. Users should be able to self-deploy their devices by signing in with their corporate credentials. Which Autopilot deployment mode should you use?
easyWhy C: Option A is correct because user-driven mode requires user sign-in during OOBE. Option B is wrong because self-deploying mode does not require user interaction. Option C is wrong because pre-provisioned deployment requires IT to pre-provision. Option D is wrong because there is no 'hybrid' mode.
Last reviewed: Jun 24, 2026
This MD-102 practice question is part of Courseiva's free Microsoft certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the MD-102 exam.
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