MD-102 Manage and maintain devices Practice Question
Your organization uses Microsoft Intune to manage Android Enterprise devices. You need to ensure that when a device is lost, an IT admin can remotely wipe only the work profile, leaving the personal data intact. Which remote action should you use?
⚠ Common exam trap
Test-takers frequently confuse 'Retire' with 'Remove work profile' because both remove corporate data, but on Android Enterprise personally-owned work profile devices, 'Remove work profile' is the explicit and correct action name, while 'Retire' is a legacy or generic term that may not be listed as a separate action in the Intune console for this device type.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Remove work profile
The 'Remove work profile' action is the correct remote action for Android Enterprise personally-owned work profile devices because it specifically targets and removes only the managed work profile, including all corporate apps and data, while leaving the user's personal profile and data intact. This action is designed for BYOD scenarios where the organization needs to protect corporate data without affecting the employee's personal information.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Wipe
Why it's wrong here
Wipe performs a factory reset, deleting all personal and corporate data.
- ✓
Remove work profile
Why this is correct
This action removes only the work profile, preserving personal apps and data.
- ✗
Retire
Why it's wrong here
Retire removes company data but may affect the entire device depending on management type.
- ✗
Delete
Why it's wrong here
Delete is not a valid remote action in Intune.
Go deeper
Related to this question
Learn chapter
Introduction to Endpoint Management in Microsoft 365
Key term
Intune
Microsoft Intune is a cloud-based service that helps organizations manage their users' devices and applications, ensuring security and compliance without needing to own or control the physical hardware.
Key term
Microsoft Intune
Microsoft Intune is a cloud-based service that helps organizations manage employee devices, apps, and security policies without needing to own or control the physical hardware.
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JA
Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This MD-102 practice question is part of Courseiva's free Microsoft certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the MD-102 exam.