The correct answer is to configure a Required app assignment with removal prevention in Microsoft Intune. This setting works by leveraging the MDM channel to enforce the Company Portal app as a mandatory installation on iOS/iPadOS devices, and the removal prevention flag specifically blocks users from uninstalling it through the device’s native interface. On the Microsoft 365 Endpoint Administrator MD-102 exam, this concept tests your understanding of managed app assignment policies and the distinction between “Available” and “Required” assignments—a common trap is confusing removal prevention with a simple device restriction policy, which does not apply to app-level uninstall control. Remember that for iOS, the removal prevention is only effective when the app is assigned as Required, not Available. A useful memory tip: think “Required locks, Available rocks”—only a Required assignment with the prevention toggle locks the app in place, while Available assignments let users remove it freely.
MD-102 Manage and maintain devices Practice Question
This MD-102 practice question tests your understanding of manage and maintain devices. The scenario asks you to isolate a root cause — eliminate options that address a different problem before choosing. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.
Your company has iOS/iPadOS devices enrolled in Microsoft Intune. You need to ensure that users cannot remove the Microsoft Intune Company Portal app from their devices. What should you configure?
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Configure a Required app assignment with removal prevention.
Option C is correct because configuring a Required app assignment with removal prevention in Microsoft Intune ensures that the Company Portal app is installed as a required app and users cannot uninstall it. This setting is specifically designed to prevent removal of managed apps on iOS/iPadOS devices enrolled in Intune, leveraging the MDM channel to enforce the policy.
Key principle: Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
✗
Configure an App Configuration policy for Company Portal.
Why it's wrong here
App configuration policies do not prevent removal.
✗
Configure an App Protection policy for Company Portal.
Why it's wrong here
App protection policies do not prevent app removal.
✓
Configure a Required app assignment with removal prevention.
Why this is correct
Required apps with removal prevention prevent users from removing the app.
Related concept
Read the scenario before looking for a memorised answer.
✗
Configure a Device Compliance policy to require Company Portal installation.
Why it's wrong here
Compliance policies do not prevent removal.
Common exam traps
Common exam trap: answer the scenario, not the keyword
The trap here is that candidates confuse App Protection policies (which control data behavior) with app assignment settings (which control installation and removal), leading them to choose Option B instead of C.
Detailed technical explanation
How to think about this question
Under the hood, Intune uses the iOS MDM protocol's 'RemoveApp' restriction to block uninstallation of required apps. When a Required app assignment with removal prevention is configured, Intune sends a managed app configuration payload that sets the 'PreventManagedAppRemoval' key to true, which the iOS device enforces by disabling the delete option for the Company Portal app. In real-world scenarios, this is critical for maintaining device management capabilities, as the Company Portal app is the conduit for user self-service actions like app installation and compliance checks.
KKey Concepts to Remember
Read the scenario before looking for a memorised answer.
Find the constraint that changes the correct option.
Eliminate answers that are true in general but not in this case.
TExam Day Tips
→Watch for words such as best, first, most likely and least administrative effort.
→Review why wrong options are wrong, not only why the correct option is correct.
Key takeaway
Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Real-world example
How this comes up in practice
A cloud solutions architect for a retail company is evaluating services for a new workload. The correct answer here reflects best practice for the specific scenario described — not a general cloud recommendation. Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option. Cloud exam questions reward reading the constraint carefully: the same technology can be right or wrong depending on the use case.
Related glossary terms
Concepts from this question explained
These glossary pages explain the core terms tested in this MD-102 question in full detail.
Manage and maintain devices — This question tests Manage and maintain devices — Read the scenario before looking for a memorised answer..
What is the correct answer to this question?
The correct answer is: Configure a Required app assignment with removal prevention. — Option C is correct because configuring a Required app assignment with removal prevention in Microsoft Intune ensures that the Company Portal app is installed as a required app and users cannot uninstall it. This setting is specifically designed to prevent removal of managed apps on iOS/iPadOS devices enrolled in Intune, leveraging the MDM channel to enforce the policy.
What should I do if I get this MD-102 question wrong?
Identify which exam domain this question belongs to, review the core concept, then practise similar questions from the same domain.
What is the key concept behind this question?
Read the scenario before looking for a memorised answer.
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Question Discussion
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