MD-102 Protect devices Practice Question
You manage Android Enterprise devices with work profiles. A user reports that corporate apps are not appearing in the work profile after enrollment. The device shows as enrolled in Microsoft Intune. What is the most likely cause?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
The work profile was not created or was removed on the device.
If the work profile is not set up correctly on the device, corporate apps won't appear. Option A is wrong because if apps were assigned, they should deploy; the issue is with the profile. Option B is wrong because assignment not applied would affect all devices, not just one. Option D is wrong because compliance policies don't affect app visibility.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
The device is not connected to the internet.
Why it's wrong here
Enrollment succeeded, so internet connectivity is present.
- ✗
The device is not compliant with corporate policies.
Why it's wrong here
Compliance does not prevent app deployment.
- ✓
The work profile was not created or was removed on the device.
Why this is correct
Without a work profile, corporate apps have no container to install into.
- ✗
The corporate apps are not assigned to the user.
Why it's wrong here
If assigned, they should appear; the issue is likely profile-related.
Go deeper
Related to this question
Learn chapter
Introduction to Endpoint Management in Microsoft 365
Key term
Compliance
Compliance is the process of ensuring that an organization follows laws, regulations, standards, and internal policies that apply to its operations and data handling.
Key term
Microsoft Intune
Microsoft Intune is a cloud-based service that helps organizations manage employee devices, apps, and security policies without needing to own or control the physical hardware.
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JA
Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This MD-102 practice question is part of Courseiva's free Microsoft certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the MD-102 exam.