MD-102 Manage and maintain devices Practice Question
You deploy a new line-of-business app to Windows 10 devices via Intune. Users report that the app does not appear in the Company Portal. You verify that the app is assigned to the correct group. What is the most likely cause?
⚠ Common exam trap
Test-takers frequently assume any assigned app will appear in Company Portal, overlooking the critical distinction between system-context and user-context installation behavior in Intune.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
The app's installation behavior is set to 'System'.
When a line-of-business (LOB) app is deployed with installation behavior set to 'System', it installs in the device context and runs as SYSTEM. The Company Portal only displays apps installed in the user context. Even though the app is assigned to the correct group, it will not appear in the Company Portal because the portal filters out system-context apps. To make it visible, the installation behavior must be set to 'User'.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✓
The app's installation behavior is set to 'System'.
Why this is correct
Correct. System-installed apps may not appear in Company Portal.
- ✗
The app is not supported on Windows 10.
Why it's wrong here
Incorrect. LOB apps are supported.
- ✗
Users need to add the app manually.
Why it's wrong here
Incorrect. Company Portal should show available apps.
- ✗
The app is assigned to the wrong group.
Why it's wrong here
Incorrect. The scenario states the group is correct.
Go deeper
Related to this question
Learn chapter
Enrolling Devices with Microsoft Intune
Key term
Windows 10
Windows 10 is a personal computer operating system developed by Microsoft that combines the familiarity of Windows 7 with the modern features of Windows 8, designed to run on a wide range of devices from desktops to tablets.
Key term
Line-of-business app
A line-of-business app is a software application that is essential for running a specific core business process, such as accounting, inventory management, or customer relationship management.
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Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This MD-102 practice question is part of Courseiva's free Microsoft certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the MD-102 exam.