MD-102 Manage applications Practice Question
You are troubleshooting an Intune-managed iOS device that cannot install a VPP (Volume Purchase Program) app. The device shows a 'License Not Found' error. The app is assigned as 'Available' without device enrollment. What is the most likely cause?
⚠ Common exam trap
Watch out — candidates often confuse device enrollment without user affinity with device-based VPP licensing, not realizing that 'Available' assignments always require a user context to redeem a license.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
The device is enrolled without user affinity (device enrollment).
The 'License Not Found' error occurs because VPP app licenses are tied to a user principal name (UPN). When a device is enrolled without user affinity (device enrollment), there is no associated user to which the VPP license can be assigned. Since the app is assigned as 'Available' (requiring user-based licensing), the device cannot retrieve a license, resulting in the error.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
The app is configured to remove when the device leaves management.
Why it's wrong here
Removal policy does not affect installation.
- ✗
The Apple VPP token has expired.
Why it's wrong here
Token expiration would affect all VPP apps, not just one.
- ✗
The device is not compliant with conditional access policies.
Why it's wrong here
Error is license-specific.
- ✓
The device is enrolled without user affinity (device enrollment).
Why this is correct
VPP apps need user affinity to assign licenses.
Go deeper
Related to this question
Learn chapter
Enrolling Devices with Microsoft Intune
Key term
Intune
Microsoft Intune is a cloud-based service that helps organizations manage their users' devices and applications, ensuring security and compliance without needing to own or control the physical hardware.
Key term
Device enrollment
Device enrollment is the process of registering a device with a management system so that it can receive policies, apps, and security settings under organizational control.
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JA
Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This MD-102 practice question is part of Courseiva's free Microsoft certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the MD-102 exam.