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MD-102 Manage applications Practice Question

You are troubleshooting an Android Enterprise device that fails to install a required app from the Managed Google Play store. The device is compliant and has a valid work profile. What should you check first?

⚠ Common exam trap

Candidates often assume user approval (Option C) is always required for app installations, but in Android Enterprise managed devices, silent push installations bypass user interaction, making the Managed Google Play app's active status the critical first check.

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

Ensure the Managed Google Play app is enabled and active on the device.

The Managed Google Play app is the client-side component that processes app installation requests on Android Enterprise devices. Even if the device is compliant and has a valid work profile, if the Managed Google Play app is disabled, frozen, or not active, it cannot receive or execute the installation command from the EMM console. This is the first thing to verify because it is a prerequisite for any app deployment via Managed Google Play.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • Check that the device is enrolled in Android Enterprise and has a work profile.

    Why it's wrong here

    The device is already enrolled and has a work profile.

  • Ensure the Managed Google Play app is enabled and active on the device.

    Why this is correct

    The Managed Google Play app must be active to install apps.

  • Confirm the user has approved the app installation in the Managed Google Play store.

    Why it's wrong here

    For required apps, user approval is not required.

  • Verify the device compliance policy allows app installation from unknown sources.

    Why it's wrong here

    Compliance policies do not control app installation from Managed Google Play.

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JA

Written by Johnson Ajibi, MSc IT Security

Senior Network & Security Engineer · founder of Courseiva

This MD-102 practice question is part of Courseiva's free Microsoft certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the MD-102 exam.