The answer is to configure the device to sync more frequently using the Intune management extension and to manually trigger a sync from the device. These two actions directly reduce Intune policy sync time by either shortening the default check-in interval or forcing an immediate refresh, bypassing the standard 60- to 480-minute polling cycle. On the MD-102 exam, this question tests your understanding of the Intune management extension’s role in controlling sync frequency for Windows 10 devices, often appearing as a trap where candidates mistakenly select rebooting or increasing the sync interval. A common pitfall is confusing a device restart with a policy refresh—rebooting does not trigger a sync, and increasing the frequency would actually lengthen the wait. To remember, think “sync sooner, not harder”: use the extension to schedule shorter intervals or manually kick off a sync for instant policy delivery.
MD-102 Manage and maintain devices Practice Question
This MD-102 practice question tests your understanding of manage and maintain devices. Match the stated requirement to the specific cloud service, access model, or configuration option — many options are valid in isolation but not for this scenario. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.
Which TWO actions can you perform to reduce the amount of time it takes for a Windows 10 device to receive a new policy from Microsoft Intune?
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Manually trigger a sync from the device's Settings > Accounts > Access work or school.
Reducing the check-in frequency can be done by configuring more frequent sync intervals via the Intune management extension, or by manually triggering a sync from the device. Option A is incorrect because increasing the frequency would increase time. Option C is incorrect because rebooting does not trigger a policy sync. Option D is incorrect because the policy refresh interval is not configurable via device policies.
Key principle: Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
✗
Increase the policy refresh interval in the device configuration profile.
Why it's wrong here
Increasing the interval would make it longer.
✓
Manually trigger a sync from the device's Settings > Accounts > Access work or school.
Why this is correct
Manual sync triggers immediate policy retrieval.
Related concept
Read the scenario before looking for a memorised answer.
✗
Restart the device.
Why it's wrong here
Restarting does not force a policy sync.
✗
Change the device's DNS to point to a local Intune server.
Why it's wrong here
Intune is cloud-based; local servers don't apply.
✓
Configure the device to sync more frequently using the Intune management extension.
Why this is correct
The management extension can be configured for more frequent check-ins.
Related concept
Read the scenario before looking for a memorised answer.
Common exam traps
Common exam trap: answer the scenario, not the keyword
Many certification questions include familiar terms but test a specific constraint. Read the exact wording before choosing an answer that is generally true but wrong for this case.
Detailed technical explanation
How to think about this question
This question should be treated as a scenario, not a definition check. Identify the problem, the constraint and the best action. Then compare each option against those facts.
KKey Concepts to Remember
Read the scenario before looking for a memorised answer.
Find the constraint that changes the correct option.
Eliminate answers that are true in general but not in this case.
Use explanations to understand the rule behind the answer.
TExam Day Tips
→Underline the problem statement mentally.
→Watch for words such as best, first, most likely and least administrative effort.
→Review why wrong options are wrong, not only why the correct option is correct.
Key takeaway
Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Real-world example
How this comes up in practice
A company's IT admin needs to give a contractor read-only access to production logs without sharing account credentials. Using role-based access control (RBAC) and temporary scoped permissions — not a permanent shared password — is the correct pattern. Questions like this test whether you can apply least-privilege access across cloud identity services.
Related glossary terms
Concepts from this question explained
These glossary pages explain the core terms tested in this MD-102 question in full detail.
Identify which MD-102 exam domain this question belongs to, then review the specific concept being tested. Practise related questions in that domain and focus on understanding why each wrong answer is tempting — not just why the correct answer is right.
Manage and maintain devices — This question tests Manage and maintain devices — Read the scenario before looking for a memorised answer..
What is the correct answer to this question?
The correct answer is: Manually trigger a sync from the device's Settings > Accounts > Access work or school. — Reducing the check-in frequency can be done by configuring more frequent sync intervals via the Intune management extension, or by manually triggering a sync from the device. Option A is incorrect because increasing the frequency would increase time. Option C is incorrect because rebooting does not trigger a policy sync. Option D is incorrect because the policy refresh interval is not configurable via device policies.
What should I do if I get this MD-102 question wrong?
Identify which MD-102 exam domain this question belongs to, then review the specific concept being tested. Practise related questions in that domain and focus on understanding why each wrong answer is tempting — not just why the correct answer is right.
What is the key concept behind this question?
Read the scenario before looking for a memorised answer.
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Question Discussion
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