MD-102 Manage and maintain devices Practice Question
A user has an iOS device enrolled in Intune. The device is lost, and you need to immediately prevent unauthorized access to corporate data. The device contains both corporate and personal data. Which action should you take?
⚠ Common exam trap
Many candidates confuse 'immediate prevention of unauthorized access' with data removal, leading them to choose a wipe option, but Remote Lock is the correct first step because it secures the device without destroying personal data or requiring re-enrollment.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Use Remote Lock to lock the device
Remote Lock immediately locks the iOS device, preventing unauthorized access to both corporate and personal data without altering the device's content. This is the correct first step to secure data while preserving the ability to recover the device later, as it does not remove any data or accounts.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Disable the user's account in Microsoft Entra ID
Why it's wrong here
Disabling the account prevents new access to cloud resources but does not lock the device.
- ✗
Initiate a selective wipe
Why it's wrong here
Selective wipe removes data but does not lock the device; the device remains unlocked until the wipe completes.
- ✗
Initiate a full wipe
Why it's wrong here
Full wipe removes all data but takes time and may not prevent access immediately.
- ✓
Use Remote Lock to lock the device
Why this is correct
Remote lock immediately locks the device, preventing access.
Go deeper
Related to this question
Learn chapter
Enrolling Devices with Microsoft Intune
Key term
Intune
Microsoft Intune is a cloud-based service that helps organizations manage their users' devices and applications, ensuring security and compliance without needing to own or control the physical hardware.
Key term
Remote lock
Remote lock is a security feature that allows an administrator to lock a device from a remote location, preventing unauthorized access if the device is lost or stolen.
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JA
Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This MD-102 practice question is part of Courseiva's free Microsoft certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the MD-102 exam.