MB-920 Describe Dynamics 365 Supply Chain Management Practice Question
A warehouse supervisor uses the Dynamics 365 Warehouse Management mobile app to process a purchase order receipt. When scanning a license plate, the app displays 'License plate is not active'. What is the most likely cause?
⚠ Common exam trap
Test-takers frequently confuse 'inactive' with other common warehouse states like 'blocked' or 'fully received', but the exam specifically tests the license plate status field as a distinct system property that directly controls operational eligibility.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
The license plate's status is set to 'Inactive' in the system.
The 'License plate is not active' error in the Dynamics 365 Warehouse Management mobile app indicates that the license plate record in the system has its status set to 'Inactive'. This status prevents the license plate from being used in any warehouse transactions, including purchase order receipts. The app checks the license plate's status field before allowing operations, and an inactive status blocks the process.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
The license plate is already fully received.
Why it's wrong here
The error is about the license plate status, not its quantity.
- ✗
The receiving location is set to 'Inactive'.
Why it's wrong here
Location status is separate from license plate status.
- ✓
The license plate's status is set to 'Inactive' in the system.
Why this is correct
Only active license plates can be used in warehouse transactions.
- ✗
The item on the purchase order is not license plate–controlled.
Why it's wrong here
The item being license plate–controlled is required for license plate scanning.
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JA
Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This MB-920 practice question is part of Courseiva's free Microsoft certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the MB-920 exam.