MB-910 Describe Dynamics 365 Customer Insights Practice Question
An administrator notices that Customer Insights data is not refreshing as scheduled. What should they check first?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Data source refresh settings
Data source refresh settings are the most common cause of refresh issues. Verifying the data source refresh settings is the first step in troubleshooting because if the refresh schedule is not configured correctly or the data source connection is broken, the data will not refresh. Option A is correct as it directly addresses the refresh schedule.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✓
Data source refresh settings
Why this is correct
The refresh schedule for each data source must be correctly configured.
- ✗
Unification rules
Why it's wrong here
Unification rules affect matching, not refresh schedule.
- ✗
Enrichment providers
Why it's wrong here
Enrichment is external and not typically related to refresh issues.
- ✗
Segment definitions
Why it's wrong here
Segments are based on data but don't cause refresh issues.
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JA
Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This MB-910 practice question is part of Courseiva's free Microsoft certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the MB-910 exam.