An organization is evaluating cloud service providers and notices that one provider's SLA offers 99.99% availability for a specific service, while another offers 99.9%. If the service costs $100,000 per month, what is the maximum allowable downtime per month for the 99.99% SLA?
99.99% availability permits 0.01% downtime. In a 30-day month of 43,200 minutes, that equals 4.32 minutes of maximum allowable downtime, matching the stem's monthly cost basis. The 99.9% figure would instead allow roughly 43.2 minutes.
Why this answer
The 99.99% SLA allows for a maximum of 0.01% downtime per month. Assuming a 30-day month (43,200 minutes), 0.01% of 43,200 minutes is 4.32 minutes. Therefore, the correct answer is 4.32 minutes.
Exam trap
CCSP often tests the ability to convert availability percentages into actual downtime, and candidates frequently misplace a decimal point or confuse 99.9% with 99.99%, leading to errors like choosing 43.2 minutes instead of 4.32 minutes.
How to eliminate wrong answers
Option A is wrong because 8.64 minutes corresponds to 99.98% availability (0.02% downtime), not 99.99%. Option B is wrong because 43.2 minutes corresponds to 99.9% availability (0.1% downtime), which is the other SLA mentioned. Option C is wrong because 2.16 minutes corresponds to 99.995% availability (0.005% downtime), a higher availability tier than 99.99%.