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PK0-005 Practice Question: Two project team members disagree on the…
Two project team members disagree on the technical approach for a critical deliverable. The project manager needs to resolve the conflict to avoid schedule delays. What is the best course of action?
⚠ Common exam trap
CompTIA often tests the misconception that a project manager should act decisively by imposing a solution (Option B) to save time, but the trap is that this ignores the value of team collaboration and risks long-term delays from poor technical decisions or low team commitment.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Facilitate a meeting to discuss pros and cons and reach consensus
The project manager should facilitate a collaborative discussion to evaluate the technical merits of each approach, enabling the team to reach consensus. This aligns with conflict resolution best practices in project management, leveraging the team's expertise to find the optimal solution without imposing a decision that could undermine buy-in or quality. By addressing the disagreement directly, the PM prevents schedule delays while maintaining team cohesion and technical integrity.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Escalate the issue to the project sponsor
Why it's wrong here
Escalation should be used only when the team cannot resolve the issue; it is not the first step.
- ✗
Immediately decide on the approach and direct the team
Why it's wrong here
Forcing a decision without discussion may damage team trust and overlook better solutions.
- ✗
Split the work and let each member implement their own approach
Why it's wrong here
Splitting the work would create inconsistency and likely cause integration issues.
- ✓
Facilitate a meeting to discuss pros and cons and reach consensus
Why this is correct
Facilitating collaboration allows the team to share perspectives and agree on the best approach.
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Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This PK0-005 practice question is part of Courseiva's free CompTIA certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the PK0-005 exam.