mediumMultiple Choice
PK0-005 Practice Question: Two project team members disagree on the…
Two project team members disagree on the technical approach for a critical deliverable. The project manager needs to resolve the conflict to avoid schedule delays. What is the best course of action?
⚠ Common exam trap
CompTIA often tests the misconception that a project manager should act decisively by imposing a solution (Option B) to save time, but the trap is that this ignores the value of team collaboration and risks long-term delays from poor technical decisions or low team commitment.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Facilitate a meeting to discuss pros and cons and reach consensus
The project manager should facilitate a collaborative discussion to evaluate the technical merits of each approach, enabling the team to reach consensus. This aligns with conflict resolution best practices in project management, leveraging the team's expertise to find the optimal solution without imposing a decision that could undermine buy-in or quality. By addressing the disagreement directly, the PM prevents schedule delays while maintaining team cohesion and technical integrity.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Escalate the issue to the project sponsor
Why it's wrong here
Escalation hands the decision to the sponsor, who lacks the technical context the two members hold, so resolution is delayed rather than achieved — precisely the schedule risk the stem targets. Escalation suits scope, budget or authority disputes beyond the project manager's remit, not a technical disagreement the manager can facilitate directly.
- ✗
Immediately decide on the approach and direct the team
Why it's wrong here
Directing an approach without technical evaluation risks selecting the flawed option, and the losing member may disengage, jeopardising delivery. Forcing a decision suits genuine emergencies or trivial matters; this disagreement warrants collaborative problem-solving, since both members hold relevant technical knowledge the manager should draw on.
- ✗
Split the work and let each member implement their own approach
Why it's wrong here
Splitting the deliverable produces two divergent implementations that must later be reconciled or discarded, adding integration effort and delaying the schedule. Compromise suits low-stakes disagreements where both approaches are viable; here a single technical approach must be selected for one critical deliverable.
- ✓
Facilitate a meeting to discuss pros and cons and reach consensus
Why this is correct
Facilitating a meeting lets both members present the pros and cons of each technical approach and reach consensus themselves. This collaborative, problem-solving method addresses the root disagreement rather than imposing a decision, resolving the conflict quickly enough to avoid the schedule delays the stem warns about.
Visual reference
Go deeper
Related to this question
About these practice questions
One of 954 original PK0-005 practice questions on Courseiva, each with a full explanation and wrong-answer analysis — not exam dumps or protected exam content. Learn why practice questions differ from exam dumps →
JA
Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This PK0-005 practice question is part of Courseiva's free CompTIA certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the PK0-005 exam.