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PK0-005 Practice Question: The project manager receives a defect report for…
Exhibit
Refer to the exhibit. Exhibit: Configuration Item Status Item ID | Version | Status | Last Modified CI-101 | 1.2 | Approved | 2023-10-15 CI-102 | 2.0 | Under Review| 2023-10-20 CI-103 | 1.0 | Approved | 2023-09-01
The project manager receives a defect report for CI-103. The team identifies that a new requirement necessitates updating CI-103. According to the configuration management process, what should the project manager do FIRST?
⚠ Common exam trap
Watch out — candidates often assume a defect report automatically triggers a fix, but in configuration management, any change to a baselined CI must first go through the formal change control process, not directly to development or deployment.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Submit a change request to the change control board.
When a defect report indicates that a new requirement necessitates updating a configuration item (CI-103), the first step in the configuration management process is to submit a change request to the change control board (CCB). This ensures that any modification to a baselined CI is formally evaluated, approved, and tracked before implementation, preventing unauthorized changes that could destabilize the project.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Ignore the defect because CI-103 is approved.
Why it's wrong here
Approved status does not mean defects should be ignored.
- ✗
Update CI-103 to version 1.1 and deploy the fix.
Why it's wrong here
Version update should follow change approval.
- ✗
Assign the defect to a developer to fix immediately.
Why it's wrong here
Fixing without change control bypasses process.
- ✓
Submit a change request to the change control board.
Why this is correct
Any change to a configuration item should go through change control.
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Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
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