Quick Answer
The answer is to ask the product owner to submit a formal change request. This is the correct first action because any scope change request must enter the formal change control process before any analysis or approval can occur; the project manager cannot bypass this step by rejecting, accepting, or implementing changes unilaterally. On the CompTIA Project+ PK0-005 exam, this scenario tests your understanding of the integrated change control process and the proper sequence of events when scope creep emerges. A common trap is jumping to impact analysis or negotiation before the request is documented, but the very first action is always to get the change formally submitted. Remember the memory tip: “Request before review” — never analyze or act on a change until it is written and entered into the system.
This PK0-005 practice question tests your understanding of project life cycle phases. Read the scenario carefully and evaluate each option against the stated constraints before committing to an answer. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.
A project manager is leading a team that is developing a new mobile application. During the execution phase, the product owner requests additional features that were not included in the original scope. What should the project manager do first?
Clue words in this question
Noticing these words before you look at the options changes how you read each choice.
Clue: "first"
Why it matters: Order matters here. You are being tested on which action comes before the others — not which action is generally useful.
Add the features but extend the project deadline
Why wrong: Informal and may not have approval.
Update the project plan to include the new features immediately
Why wrong: Bypasses change control.
Reject the request because it will increase the scope
Why wrong: Should not reject without analysis.
Ask the product owner to submit a formal change request
Follows proper change control.
Answer choices
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
Ask the product owner to submit a formal change request
Option C is correct because any change to scope must go through the change control process, starting with a formal change request. Option A is incorrect because rejecting outright may not be appropriate. Option B is incorrect because the project manager should not decide alone without impact analysis. Option D is incorrect because adding features without change control violates project management processes.
Key principle: Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Answer analysis
For each option: why learners choose it and why it is or isn't the right answer here.
Add the features but extend the project deadline
Why it's wrong here
Informal and may not have approval.
Update the project plan to include the new features immediately
Why it's wrong here
Bypasses change control.
Reject the request because it will increase the scope
Why it's wrong here
Should not reject without analysis.
Ask the product owner to submit a formal change request
Why this is correct
Follows proper change control.
Clue confirmation
The clue word "first" in the question point toward this answer.
Related concept
Read the scenario before looking for a memorised answer.
Common exam traps
Many certification questions include familiar terms but test a specific constraint. Read the exact wording before choosing an answer that is generally true but wrong for this case.
Detailed technical explanation
This question should be treated as a scenario, not a definition check. Identify the problem, the constraint and the best action. Then compare each option against those facts.
Key takeaway
Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Real-world example
A practitioner preparing for the PK0-005 exam encounters this exact type of scenario on the job. The correct answer here is not the most general option — it is the best answer for the specific constraint described. Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option. Real exam questions reward reading the full scenario before eliminating options, because the constraint defines which answer fits.
What to study next
Identify which PK0-005 exam domain this question belongs to, then review the specific concept being tested. Practise related questions in that domain and focus on understanding why each wrong answer is tempting — not just why the correct answer is right.
Project Life Cycle Phases — study guide chapter
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FAQ
Project Life Cycle Phases — This question tests Project Life Cycle Phases — Read the scenario before looking for a memorised answer..
The correct answer is: Ask the product owner to submit a formal change request — Option C is correct because any change to scope must go through the change control process, starting with a formal change request. Option A is incorrect because rejecting outright may not be appropriate. Option B is incorrect because the project manager should not decide alone without impact analysis. Option D is incorrect because adding features without change control violates project management processes.
Identify which PK0-005 exam domain this question belongs to, then review the specific concept being tested. Practise related questions in that domain and focus on understanding why each wrong answer is tempting — not just why the correct answer is right.
Yes — watch for: "first". Order matters here. You are being tested on which action comes before the others — not which action is generally useful.
Read the scenario before looking for a memorised answer.
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Last reviewed: Jun 24, 2026
This PK0-005 practice question is part of Courseiva's free CompTIA certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the PK0-005 exam.
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