mediumMultiple ChoiceObjective-mapped
Change Control Process: Submitting to Change Control Board
During project execution, a key stakeholder requests a change that will affect the project scope. The project manager assesses the impact and finds it will increase costs by 15% and delay the schedule by two weeks. What is the FIRST action the project manager should take?
Quick Answer
The answer is to submit the change request to the change control board for review. This is correct because the formal change control process dictates that any modification impacting the project baseline—such as scope, cost, or schedule—must be escalated to the Change Control Board (CCB) for governance. The project manager’s role is to assess the impact and then follow the established procedure, not to approve or reject changes unilaterally. On the CompTIA Project+ PK0-005 exam, this scenario tests your understanding of the change control process when a stakeholder requests a scope change; a common trap is choosing to implement the change immediately or negotiate with the stakeholder, but the first action is always to submit the request to the CCB. Remember the mnemonic “S.C.O.P.E.”—Submit, Check impact, Obtain approval, Proceed, Evaluate—to keep the sequence straight.
⚠ Common exam trap
CompTIA often tests the misconception that the project manager can approve or reject changes based on personal judgment, when in fact the formal change control process mandates CCB involvement for any change affecting the project baseline.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Submit the change request to the change control board for review.
In project management, when a change request impacts scope, cost, or schedule, the project manager must follow the formal change control process. The first action is to submit the change request to the change control board (CCB) for review and approval, as the project manager does not have unilateral authority to approve or reject changes that affect the project baseline. This ensures proper governance and stakeholder alignment.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Reject the change because it will impact schedule and cost.
Why it's wrong here
Rejection without analysis may be premature; change control process should be followed.
- ✗
Approve the change since the impact is minimal.
Why it's wrong here
The project manager may need change control board approval for scope changes.
- ✓
Submit the change request to the change control board for review.
Why this is correct
Proper change control requires formal submission and review.
- ✗
Implement the change immediately to satisfy the stakeholder.
Why it's wrong here
Implementing without following change control process is incorrect.
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Related to this question
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Same concept, more angles
2 more ways this is tested on PK0-005
These questions test the same concept from different angles. Work through them to make sure you can recognise it however the exam phrases it.
Variation 1. A project team is working on a construction project and is experiencing frequent change requests from the client. The project manager wants to ensure that all changes are properly evaluated and approved before implementation. Which project management process should the project manager implement?
easy- A.Monitor and Control Project Work
- B.Close Project or Phase
- C.Direct and Manage Project Work
- ✓ D.Perform Integrated Change Control
Why D: Perform Integrated Change Control (D) is the correct process because it is the formal process within project management that ensures all change requests are reviewed, evaluated for impact on scope, schedule, cost, and quality, and approved or rejected before implementation. This process integrates the change across all knowledge areas and requires documented approval, which directly addresses the project manager's need to evaluate and approve changes before they are implemented.
Variation 2. During project execution, a key stakeholder requests a change that would require additional funding. The project manager should:
medium- A.Ask the sponsor for approval
- ✓ B.Submit the change request to the change control board
- C.Refuse the change because it increases cost
- D.Implement the change immediately
Why B: In project management, any change that impacts the budget must follow the formal change control process. The project manager should submit the change request to the change control board (CCB) for evaluation and approval, as the CCB has the authority to approve or reject changes that affect cost, scope, or schedule. This ensures that all impacts are assessed and that the project remains aligned with its baseline.
JA
Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This PK0-005 practice question is part of Courseiva's free CompTIA certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the PK0-005 exam.