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PK0-005 Practice Question: During execution, the project manager receives a…

During execution, the project manager receives a customer change request to add a significant feature. Analysis shows the change will increase the budget by 15% and extend the schedule by two months. What should the project manager do first?

⚠ Common exam trap

PK0-005 often tests the misconception that the project manager can approve or reject changes without involving the change control board, or that the project plan should be updated immediately upon receiving a change request.

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

✓

Submit the change to the change control board

The project manager should first submit the change to the change control board (CCB) because any change that impacts scope, schedule, or budget must go through the Perform Integrated Change Control process. The CCB is the designated authority to review, evaluate, and approve or reject change requests, ensuring that the change is assessed against project constraints and objectives. Approving or rejecting the change unilaterally would bypass this governance process, and updating the project plan before approval would be premature.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • ✗

    Approve the change

    Why it's wrong here

    Approving bypasses the change control board, which must evaluate the 15% budget and two-month schedule impact before authorisation; the project manager alone cannot sanction a baseline change of this magnitude. Approval is the eventual outcome when the CCB accepts a request, but only after impact analysis and formal review occur.

  • ✗

    Reject the change

    Why it's wrong here

    Rejecting outright skips the documented impact analysis and CCB review the request requires; the project manager cannot unilaterally dismiss a customer change of this size. Rejection is valid only once the board has evaluated the 15% cost and two-month delay and decided against proceeding.

  • ✓

    Submit the change to the change control board

    Why this is correct

    The change affects budget and schedule baselines, so it exceeds the project manager's authority. Submitting it to the change control board first ensures the impact is formally assessed and approved or rejected before any replanning, funding or schedule adjustment occurs.

  • ✗

    Update the project plan

    Why it's wrong here

    Updating the project plan presumes the change is already authorised, yet no approval has been given; the plan is a baseline that only changes after the change control board decides. It is tempting because plan revisions do follow approved changes, but here the request must first be documented and assessed through integrated change control.

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Same concept, more angles

1 more way this is tested on PK0-005

These questions test the same concept from different angles. Work through them to make sure you can recognise it however the exam phrases it.

Variation 1. During a project's executing phase, a key team member requests a change to the project scope. What should the project manager do first?

easy
  • ✓ A.Submit the change request to the change control board
  • B.Reject the change to avoid scope creep
  • C.Update the project management plan directly
  • D.Approve the change immediately to maintain team morale

Why A: In project management, any change to scope during the executing phase must go through the Perform Integrated Change Control process. The first step is to submit a change request to the change control board (CCB) for evaluation. This ensures the change is assessed for its impact on scope, schedule, cost, and quality before any action is taken.

JA

Written and reviewed by Johnson Ajibi, MSc IT Security

Senior Network & Security Engineer · founder of Courseiva

Last reviewed September 2026 · checked against the official CompTIA exam blueprint

This PK0-005 practice question is part of Courseiva's free CompTIA certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the PK0-005 exam.