Quick Answer
The answer is to submit the change to the change control board (CCB) first. This is correct because the change request significantly exceeds typical project thresholds—a 15% budget increase and a two-month schedule extension—meaning the project manager lacks the authority to approve or reject it independently; the formal change control process requires escalation to the CCB for evaluation and decision. On the CompTIA Project+ PK0-005 exam, this scenario tests your understanding of the change management process during execution, where a common trap is to think the project manager can update the project plan or negotiate directly with the customer before formal approval. Remember the key sequence: receive, document, submit to CCB—never skip to planning or rejection. A helpful memory tip is "CCB First, Plan Later," reinforcing that the board must rule before any implementation steps occur.
This PK0-005 practice question tests your understanding of project life cycle phases. Read the scenario carefully and evaluate each option against the stated constraints before committing to an answer. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.
During execution, the project manager receives a customer change request to add a significant feature. Analysis shows the change will increase the budget by 15% and extend the schedule by two months. What should the project manager do first?
Clue words in this question
Noticing these words before you look at the options changes how you read each choice.
Clue: "first"
Why it matters: Order matters here. You are being tested on which action comes before the others — not which action is generally useful.
Approve the change
Why wrong: Project managers rarely approve major changes; CCB approval is required.
Reject the change
Why wrong: The change should be evaluated by the CCB, not unilaterally rejected.
Submit the change to the change control board
Formal change control requires CCB review for significant changes.
Update the project plan
Why wrong: Updating the plan happens after the change is approved.
Answer choices
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
Submit the change to the change control board
The project manager must submit the change request to the change control board (CCB) for evaluation and approval, as it exceeds typical thresholds. Approving or rejecting without CCB is not allowed; updating the plan occurs only after approval.
Key principle: Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Answer analysis
For each option: why learners choose it and why it is or isn't the right answer here.
Approve the change
Why it's wrong here
Project managers rarely approve major changes; CCB approval is required.
Reject the change
Why it's wrong here
The change should be evaluated by the CCB, not unilaterally rejected.
Submit the change to the change control board
Why this is correct
Formal change control requires CCB review for significant changes.
Clue confirmation
The clue word "first" in the question point toward this answer.
Related concept
Read the scenario before looking for a memorised answer.
Update the project plan
Why it's wrong here
Updating the plan happens after the change is approved.
Common exam traps
Many certification questions include familiar terms but test a specific constraint. Read the exact wording before choosing an answer that is generally true but wrong for this case.
Detailed technical explanation
This question should be treated as a scenario, not a definition check. Identify the problem, the constraint and the best action. Then compare each option against those facts.
Key takeaway
Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Real-world example
A practitioner preparing for the PK0-005 exam encounters this exact type of scenario on the job. The correct answer here is not the most general option — it is the best answer for the specific constraint described. Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option. Real exam questions reward reading the full scenario before eliminating options, because the constraint defines which answer fits.
What to study next
Identify which PK0-005 exam domain this question belongs to, then review the specific concept being tested. Practise related questions in that domain and focus on understanding why each wrong answer is tempting — not just why the correct answer is right.
Project Life Cycle Phases — study guide chapter
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FAQ
Project Life Cycle Phases — This question tests Project Life Cycle Phases — Read the scenario before looking for a memorised answer..
The correct answer is: Submit the change to the change control board — The project manager must submit the change request to the change control board (CCB) for evaluation and approval, as it exceeds typical thresholds. Approving or rejecting without CCB is not allowed; updating the plan occurs only after approval.
Identify which PK0-005 exam domain this question belongs to, then review the specific concept being tested. Practise related questions in that domain and focus on understanding why each wrong answer is tempting — not just why the correct answer is right.
Yes — watch for: "first". Order matters here. You are being tested on which action comes before the others — not which action is generally useful.
Read the scenario before looking for a memorised answer.
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Same concept, more angles
These questions test the same concept from different angles. Work through them to make sure you can recognise it however the exam phrases it.
Variation 1. During a project's executing phase, a key team member requests a change to the project scope. What should the project manager do first?
easyWhy A: Following the change control process, the first step is to submit a formal change request, which will then be evaluated by the change control board.
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Last reviewed: Jun 24, 2026
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