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PK0-005 A project team is using a Kanban board Practice Question
A project team is using a Kanban board. A work item has been in the 'In Progress' column for two weeks with no updates. What is the best action for the project manager?
⚠ Common exam trap
A common mix-up: candidates think ignoring the item (Option B) is acceptable in a self-managing team, but the PM must actively address visible blockers to maintain flow and WIP limits.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Ask the team about blockers and help resolve them.
The correct action is to ask the team about blockers and help resolve them because a work item stagnating in 'In Progress' for two weeks indicates an impediment that violates the Kanban principle of limiting work in progress (WIP) and ensuring flow. The project manager should facilitate removing blockers to restore workflow, not ignore, overload, or delete the item.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✓
Ask the team about blockers and help resolve them.
Why this is correct
Unblocking is key to flow.
- ✗
Ignore it; the team will eventually address it.
Why it's wrong here
Leaves issue unresolved.
- ✗
Add more items to the board to increase throughput.
Why it's wrong here
Increases WIP, exacerbates blockage.
- ✗
Remove the item from the board to keep it clean.
Why it's wrong here
Work may still need to be done.
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