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PK0-005 Practice Question: A project manager is leading a team that is…
A project manager is leading a team that is developing a new mobile application. During the execution phase, the product owner requests additional features that were not included in the original scope. What should the project manager do first?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Ask the product owner to submit a formal change request
Any change to scope must go through the change control process, which begins with a formal change request. This ensures the change is documented and can be evaluated for impact. Option A is incorrect because adding features without proper approval violates project management processes. Option B is incorrect because updating the plan immediately bypasses necessary analysis. Option C is incorrect because rejecting the request without evaluation is not appropriate; the request should be submitted for formal review.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Add the features but extend the project deadline
Why it's wrong here
Informal and may not have approval.
- ✗
Update the project plan to include the new features immediately
Why it's wrong here
Bypasses change control.
- ✗
Reject the request because it will increase the scope
Why it's wrong here
Should not reject without analysis.
- ✓
Ask the product owner to submit a formal change request
Why this is correct
Follows proper change control.
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Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
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