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PK0-005 Practice Question: A project manager is leading a project to…
A project manager is leading a project to implement a new customer relationship management (CRM) system. The project requires extensive documentation, including business requirements, technical specifications, test plans, and user manuals. The team is using a shared repository but is struggling with document organization and version control. Several documents have outdated information, and team members are unsure which version is current. The project manager decides to implement a document management process. Which approach should the project manager adopt?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Use a document management system with version control, naming conventions, and a central repository
A document management system with versioning, naming conventions, and a central repository ensures organization and traceability. Option A is wrong because a single document owner can become a bottleneck. Option C is wrong because a folder structure without versioning still has confusion. Option D is wrong because email distribution lacks centralization.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Assign a single person to be the document owner for all project documents
Why it's wrong here
Single owner can't handle volume and becomes bottleneck.
- ✓
Use a document management system with version control, naming conventions, and a central repository
Why this is correct
Provides structure, versioning, and easy retrieval.
- ✗
Create a folder structure on the shared drive and rely on file dates to identify the latest version
Why it's wrong here
File dates can be misleading without version control.
- ✗
Distribute documents via email with 'final' in the filename
Why it's wrong here
No central repository, easy to lose track.
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