Question 164 of 980
easyMultiple ChoiceObjective-mapped
PK0-005 Practice Question: A project manager is assigned to a new software…
A project manager is assigned to a new software development project. During the initiation phase, the project sponsor is hesitant to approve the project charter because the business case does not clearly quantify the expected benefits. The project manager has gathered initial requirements and conducted a feasibility study. What should the project manager do next to move the project forward?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Work with the sponsor to refine the business case and quantify benefits more clearly.
The correct action is to work with the sponsor to refine the business case, ensuring benefits are clearly quantified so the project charter can be approved. Option A is wrong because proceeding to planning without an approved charter violates the phase gate process. Option B is wrong because escalation should be a last resort after direct collaboration. Option D is wrong because ignoring the sponsor’s concern risks project cancellation or lack of support.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Proceed to the planning phase to create a detailed schedule and budget.
Why it's wrong here
Planning should not start without an approved charter.
- ✗
Escalate the issue to the program manager or steering committee.
Why it's wrong here
Should attempt resolution first before escalation.
- ✓
Work with the sponsor to refine the business case and quantify benefits more clearly.
Why this is correct
Addresses the root cause and enables charter approval.
- ✗
Ignore the sponsor's concern and continue with the charter as is.
Why it's wrong here
Ignoring jeopardizes project approval.
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Last reviewed: Jun 24, 2026
This PK0-005 practice question is part of Courseiva's free CompTIA certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the PK0-005 exam.
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