hardMultiple ChoiceObjective-mapped
PK0-005 Practice Question: A project is being executed in a matrix…
A project is being executed in a matrix organization. The project manager discovers that a functional manager is reassigning a key team member to another project without notice. What should the project manager do first?
⚠ Common exam trap
CompTIA often tests the misconception that the project manager has full authority over resources in a matrix organization, leading candidates to immediately escalate or accept the loss instead of first negotiating with the functional manager.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Negotiate with the functional manager to retain the resource.
In a matrix organization, the project manager shares authority over resources with functional managers. The first step should be to negotiate directly with the functional manager to retain the key team member, as this aligns with the principle of collaborative conflict resolution and resource management. This approach preserves the relationship and allows for a mutually agreeable solution before escalating or making reactive adjustments.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Escalate to the project sponsor.
Why it's wrong here
Should first try to resolve directly.
- ✗
Accept the loss and adjust the schedule.
Why it's wrong here
Premature without negotiation.
- ✗
Immediately replace the team member.
Why it's wrong here
May not be necessary if negotiation works.
- ✓
Negotiate with the functional manager to retain the resource.
Why this is correct
Collaboration is key in matrix.
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Senior Network & Security Engineer · founder of Courseiva
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