A network engineer has established an IPsec VPN tunnel between a branch office (10.0.0.0/24) and the main office (192.168.10.0/24). The tunnel shows as up and active, but users at the branch office cannot ping the main office server at 192.168.10.10. The main office can ping the branch office gateway successfully. What is the most likely cause of this issue?
Trap 1: Mismatched encryption algorithms between the two VPN peers
If encryption algorithms were mismatched, the tunnel would not establish. Since the tunnel is up, this is not the issue.
Trap 2: Firewall on the main office server blocking ICMP
While possible, the main office can ping the branch gateway, and if the tunnel is up, firewall rules affecting ICMP are less likely the root cause compared to missing routing.
Trap 3: Incorrect IKE authentication settings
IKE authentication issues would prevent the tunnel from being established; since the tunnel is active, this is not the cause.
- A
Mismatched encryption algorithms between the two VPN peers
Why wrong: If encryption algorithms were mismatched, the tunnel would not establish. Since the tunnel is up, this is not the issue.
- B
Incorrect static route on the branch router for the 192.168.10.0/24 network
A route pointing to the tunnel interface or the remote VPN peer is necessary for traffic from the branch to reach the main office LAN.
- C
Firewall on the main office server blocking ICMP
Why wrong: While possible, the main office can ping the branch gateway, and if the tunnel is up, firewall rules affecting ICMP are less likely the root cause compared to missing routing.
- D
Incorrect IKE authentication settings
Why wrong: IKE authentication issues would prevent the tunnel from being established; since the tunnel is active, this is not the cause.