A security analyst detects a host infected with ransomware on the corporate network. According to incident response procedures, what should be the first action?
Isolation stops lateral movement and is the first containment step.
Why this answer
The first action when a host is infected with ransomware is to isolate it from the network to prevent lateral movement and further encryption of shared resources. Ransomware often uses SMB, RDP, or other network protocols to spread, so disconnecting the host (e.g., by disabling the switch port or unplugging the cable) stops the propagation immediately. This aligns with the NIST incident response framework's containment phase, which prioritizes stopping the attack before any remediation.
Exam trap
Cisco often tests the misconception that immediate eradication (reimaging) or notification is the priority, but the correct first step is always containment to stop the spread, as per the NIST and SANS incident response frameworks.
How to eliminate wrong answers
Option A is wrong because reimaging the host immediately destroys forensic evidence (e.g., memory dumps, registry keys, or ransomware binary) that could be critical for attribution and understanding the attack vector. Option B is wrong because updating antivirus signatures is a preventive measure that does not stop an active ransomware infection; the ransomware is already executing and may evade signature-based detection. Option C is wrong because notifying IT management is a communication step that should occur after containment; delaying isolation to notify first allows the ransomware to spread further across the network.