A developer is building an agent using Amazon Bedrock Agents to handle customer support inquiries. The agent needs to look up order status from a database and escalate complex issues to a human. Which THREE components are essential for this agent?
Lambda provides the execution logic for the action group.
Why this answer
An action group to query the database, a Lambda function to execute the query, and a knowledge base are essential. IAM roles are needed but not listed here. The other options are not required: fine-tuning is not needed, and custom models are optional.