mediumMultiple SelectObjective-mapped
AIF-C01 Practice Question: A developer is building an agent using Amazon…
A developer is building an agent using Amazon Bedrock Agents to handle customer support inquiries. The agent needs to look up order status from a database and escalate complex issues to a human. Which THREE components are essential for this agent?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
A Lambda function that connects to the database and returns results
An action group to query the database, a Lambda function to execute the query, and a knowledge base are essential. IAM roles are needed but not listed here. The other options are not required: fine-tuning is not needed, and custom models are optional.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✓
A Lambda function that connects to the database and returns results
Why this is correct
Lambda provides the execution logic for the action group.
- ✗
A fine-tuned foundation model specific to the support domain
Why it's wrong here
Fine-tuning is optional; the agent can use a base model with RAG.
- ✗
A custom model trained on historical support tickets
Why it's wrong here
Custom models are not required; pre-trained models are sufficient.
- ✓
A knowledge base containing troubleshooting documentation
Why this is correct
Knowledge bases provide context for the agent to answer questions.
- ✓
An action group with an OpenAPI schema for the database query
Why this is correct
Action groups define the tools the agent can use.
Quick reference
Cloud Service Model Comparison
| Model | You Manage | Provider Manages | Examples |
|---|---|---|---|
| IaaS | OS, runtime, apps, data | Hardware, hypervisor, networking | EC2, Azure VMs, GCP Compute Engine |
| PaaS | Apps and data | OS, runtime, middleware, hardware | Elastic Beanstalk, Azure App Service |
| SaaS | Data and settings only | Everything else | Microsoft 365, Salesforce, Workday |
| FaaS / Serverless | Function code only | Infra, scaling, runtime | Lambda, Azure Functions, Cloud Run |
| CaaS | Containers and apps | Kubernetes, OS, hardware | EKS, AKS, GKE |
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About these practice questions
Courseiva writes every AIF-C01 question from scratch — 619 in total, each with an explanation and a wrong-answer breakdown. None are copied from real exams or dumps. Learn why practice questions differ from exam dumps →
JA
Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This AIF-C01 practice question is part of Courseiva's free Amazon Web Services certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the AIF-C01 exam.