CIS-HR Practice Test 9 — 10 Questions

Question 1

In the context of the Employee Center, what determines whether a user can see a specific HR catalog item?

Accepted Answer

HR Criteria. HR Criteria is the engine behind visibility for catalog items, knowledge articles, and life cycle events in the Employee Center.

Answer

User's Active Directory group

Answer

The System Administrator role

Answer

The HR Service configuration

Question 2

In a multi-scoped environment, how do you allow an HR role to access a global 'cmdb_ci' table?

Accepted Answer

By creating a Restricted Caller Access (RCA) record. You must create a cross-scope access record (Restricted Caller Access) to allow the HR application to read the global table.

Answer

By changing the scope of the cmdb_ci table

Answer

By adding the 'hr_admin' role to the table

Answer

By using an HR Criteria

Question 3

Which TWO security methods are recommended for protecting HR case data?

Accepted Answer

Domain Separation. ACLs and Domain Separation are the two primary ways to ensure strict data isolation in HRSD.

Answer

UI Policies

Answer

Business Rules

Answer

Data Policies

Question 4

What is the primary benefit of using HR Criteria over User Criteria?

Accepted Answer

HR-specific fields. HR Criteria is built specifically for HR applications, allowing for attributes like Job Profile, Department, etc.

Answer

Security

Answer

Speed

Answer

Usability

Question 5

You are tasked with ensuring that sensitive HR cases are restricted to specific HR agents. Which mechanism should you configure to ensure that only members of the 'HR Benefits' group can read cases assigned to the 'Benefits' HR Service?

Accepted Answer

Implement HR ACLs. Access Control Lists (ACLs) on the sn_hr_core_case table are the primary method for securing HR case data based on user group membership.

Answer

Configure Data Policies

Answer

Apply Business Rules

Answer

Use HR Criteria

Question 6

When testing a new HR Service in the Employee Center, it does not appear. What is the most likely cause?

Accepted Answer

HR Criteria is not met. HR Criteria usually restricts the visibility of items if they do not appear for a specific user.

Answer

The server is down

Answer

The browser cache

Answer

The user lacks the 'itil' role

Question 7

What is the purpose of an HR Case Template?

Accepted Answer

To pre-populate fields on an HR Case. HR Case Templates are used to pre-populate fields on an HR Case record.

Answer

To define the assignment rule

Answer

To define security

Answer

To store email notifications

Question 8

Which role is required to modify HR security configurations in a scoped application without having full system admin access?

Accepted Answer

delegated_developer. The delegated developer role allows developers to manage specific applications without global admin privileges.

Answer

security_admin

Answer

sn_hr_core.admin

Answer

hr_manager

Question 9

Which TWO features in Employee Center help users find relevant HR info?

Accepted Answer

Knowledge Bases. Knowledge bases and Catalog items are the core discovery tools in Employee Center.

Answer

HR Cases

Answer

Assignment Rules

Answer

HR Profile

Question 10

You want to ensure that only employees in the 'North America' region see a specific HR catalog item. Where do you apply the HR Criteria?

Accepted Answer

In the Catalog Item 'Available For' related list. HR Criteria is applied directly to the catalog item or record producer to control visibility.

Answer

In the HR Service definition

Answer

In the Flow Designer trigger

Answer

In the Assignment Rule