CIS-HR Practice Test 3 — 10 Questions

Question 1

Which feature allows you to bundle several activities together to be executed based on a specific trigger?

Accepted Answer

Activity Sets. Activity Sets serve as containers for activities that trigger under shared conditions.

Answer

Lifecycle Event Cases

Answer

Trigger Conditions

Answer

Activity Definitions

Question 2

Which TWO of the following are components of a Lifecycle Event?

Accepted Answer

Activity Definition. Activity Sets and Activity Definitions are the primary building blocks of a Lifecycle Event structure.

Answer

Dictionary Entry

Answer

Service Portal Page

Answer

User Role

Question 3

When mapping fields, what does the 'Source' field denote?

Accepted Answer

The origin of the data. The 'Source' is the location from which the data originates (the parent case).

Answer

The activity set name

Answer

The destination field on the task

Answer

The system user

Question 4

Which THREE actions are required to properly configure an HR Service to use a specific HR Template?

Accepted Answer

Ensure the HR Template is marked as 'Active'. HR Templates are linked to HR Services via the 'Template' field, requiring that the template is active, the service is correctly mapped, and the template contains valid field values.

Answer

Create a Business Rule to trigger the template

Answer

Associate the template directly to the HR Case table

Question 5

When configuring an 'Approval' activity type, what is a required setting?

Accepted Answer

Approval Definition. An approval activity requires an 'Approval Definition' to determine who approves the task.

Answer

Wait for completion

Answer

Task Template

Answer

Field Mapping

Question 6

When should you use 'Activity Sets' over 'Flow Designer'?

Accepted Answer

When using the Lifecycle Event framework. Activity Sets are designed specifically for the HR Lifecycle Event framework to manage structured, repeatable human-centric processes.

Answer

When building simple approvals

Answer

When building technical integrations

Answer

Always

Question 7

Which field in the Activity Definition determines if the task is an 'HR Task', 'Approval', or 'Signature'?

Accepted Answer

Activity Type. The 'Activity Type' field dictates the underlying logic and table used for the generated activity.

Answer

Task Template

Answer

Execution Type

Answer

Activity Definition

Question 8

You need to ensure that an activity set triggers only for employees in the 'Engineering' department. Where do you configure this restriction?

Accepted Answer

Lifecycle Event Audience. Audience records are used to restrict visibility and application of activity sets to specific groups of employees.

Answer

Activity Set Properties

Answer

Activity Field Mapping

Answer

Activity Set Trigger Condition

Question 9

Which THREE of the following are types of HR tasks that can be generated by Lifecycle Events?

Accepted Answer

HR Task. The system supports standard HR Tasks, Approval Tasks, and Signature Tasks.

Answer

Problem Task

Answer

Incident Task

Question 10

What is the purpose of the 'Wait for completion' checkbox on an activity within an activity set?

Accepted Answer

To pause the activity set until the activity is finished. When checked, the engine pauses the activity set progression until the activity is completed.

Answer

To notify the manager upon completion

Answer

To prevent the case from being closed

Answer

To force the HR agent to complete the task