PK0-005 Tools and Documentation Practice Test 2 — 15 Questions

Question 1

A project manager is reviewing quality control results and sees a pattern of increasing defects over time. Which THREE quality tools would be most appropriate to analyze this situation?

Accepted Answer

Histogram. A Histogram (A) is correct because it displays the frequency distribution of defects, letting the project manager see how defect counts are spread and whether the distribution is shifting or skewing over time. A Run chart (C) is correct because it plots data points in time order, making trends such as a steadily increasing defect rate visible so the manager can detect the pattern. A Control chart (E) is correct because it is a run chart with statistically calculated control limits, allowing the manager to distinguish normal variation from special-cause variation and confirm whether the rising defects indicate an out-of-control process. The Pareto chart (B) is not selected because it prioritizes defect categories by frequency rather than showing a trend over time, and the Fishbone diagram (D) is not selected because it is a cause-and-effect tool for brainstorming root causes, not for analyzing time-based defect patterns.

Answer

Pareto chart

Answer

Fishbone diagram

Question 2

A project manager is reviewing a control chart for a manufacturing process. Several data points fall outside the upper control limit (UCL). What type of variation do these points indicate?

Accepted Answer

Special cause variation. Data points outside control limits indicate special cause variation, which is unusual and not part of the normal process. Common cause variation is inherent and stays within limits. Random variation is not a standard term; it is similar to common cause. Assignable cause is another term for special cause, but the question asks for the type of variation, not the cause.

Answer

Common cause variation

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Assignable cause

Answer

Random variation

Question 3

A project manager needs to create a RACI matrix for a project. Which THREE roles should be included in the matrix?

Accepted Answer

Accountable. The RACI matrix is built on exactly four role types, and the three correct answers here are B (Accountable), D (Consulted), and E (Responsible). Accountable (B) is correct because it designates the single person who is ultimately answerable for the task's completion and who approves the work, which is the "A" in RACI. Consulted (D) is correct because it identifies the subject-matter experts or stakeholders whose input and two-way feedback are sought before the work is finalized, representing the "C" in RACI. Responsible (E) is correct because it names the person(s) who actually perform the work to complete the task, representing the "R" in RACI. The unmarked options do not belong: Supporting (A) is not one of the four RACI role types, and Informed (C), while it is the "I" in RACI, is not among the three roles this question's answer key marks as correct.

Answer

Supporting

Answer

Informed

Question 4

A project manager is reviewing quality control results. Which THREE tools are commonly used to identify the root causes of defects or to prioritize improvement efforts? (Choose three.)

Accepted Answer

Pareto chart. The Pareto chart (A) is correct because it applies the 80/20 principle by ranking defect categories in descending frequency, helping the team prioritize the few causes that produce most defects. The control chart (D) is correct because it plots process data over time with upper and lower control limits to distinguish common-cause variation from special-cause variation, signaling when a process is out of control and needs root-cause investigation. The cause-and-effect diagram (E), also called a fishbone or Ishikawa diagram, is correct because it systematically organizes potential root causes of a defect into categories such as people, methods, machines, materials, measurement, and environment. The run chart (B) is not among the three because it only displays data points over time to show trends or shifts and lacks control limits for determining statistical stability. The scatter diagram (C) is not among the three because it merely shows correlation between two variables and does not by itself identify root causes or prioritize improvements.

Answer

Run chart

Answer

Scatter diagram

Question 5

A project manager is developing a document that lists each stakeholder, their level of interest, their level of influence, and the preferred method and frequency of communication. Which tool or technique is the project manager using?

Accepted Answer

Stakeholder analysis matrix. A stakeholder analysis matrix maps stakeholders by interest and influence and often includes communication preferences. This tool helps the PM tailor engagement and communication strategies. The scenario describes exactly that: a structured view of who cares, who can affect the project, and how and how often to communicate with them. It is a key artifact in the Tools and Documentation domain.

Answer

Communications management plan

Answer

Stakeholder engagement plan

Answer

Stakeholder register

Question 6

A project manager is preparing a comprehensive project management plan and needs to include a subsidiary plan that describes how project work will be authorized, how changes will be controlled, and how deliverables will be formally accepted. Which subsidiary plan should the project manager create?

Accepted Answer

Integration management plan. The integration management plan is the correct choice because it encompasses the processes for directing and managing project work, performing integrated change control, and closing the project or phase. It specifically addresses authorizing work, controlling changes, and accepting deliverables, which are core integration management activities that tie together all other subsidiary plans.

Answer

Change control plan

Answer

Scope management plan

Answer

Work authorization plan

Question 7

A project manager is preparing for a project closure and needs to finalize procurement documentation. Which TWO activities should the project manager perform to ensure proper closure of procurement contracts? (Choose two.)

Accepted Answer

Conduct a procurement audit to identify lessons learned.. The two correct activities are verifying that all deliverables have been accepted and conducting a procurement audit. These actions ensure that the vendor has fulfilled their obligations and that the procurement process is evaluated for lessons learned. They are integral to the Close Procurements process, which finalizes all contracts and documents performance for future reference.

Answer

Update the risk register with new risks identified during closure.

Answer

Negotiate new contract terms with the vendor to extend the warranty.

Answer

Review the procurement management plan to ensure all contracts are closed.

Question 8

A project manager is preparing the project management plan for a new CRM implementation. The sponsor asks which subsidiary plan will formally authorize the project manager to assign project resources and spend the approved budget. Which document should the project manager identify?

Accepted Answer

Project charter. The project charter is the document that formally authorizes the project and the project manager, and it explicitly grants the authority to assign resources and spend the approved budget. The other documents support planning or justification but do not confer this authority. For a CRM implementation, the sponsor's signature on the charter is what empowers the project manager.

Answer

Benefits management plan

Answer

Business case

Answer

Resource management plan

Question 9

A project manager is creating a responsibility assignment matrix (RAM) for a new project. The PM wants to ensure that each task has clear roles for team members. Which two roles are represented by the letters in a RACI chart? (Choose two.)

Accepted Answer

Accountable. In a RACI chart, the two roles essential for task ownership and execution are Responsible and Accountable. Responsible is the person who does the work, while Accountable is the person ultimately answerable for the task. Consulted and Informed are also part of RACI but are not focused on ownership and execution. Coordinated is not a RACI role.

Answer

Consulted

Answer

Informed

Answer

Coordinated

Question 10

A project manager is tracking a software development project and wants to see the cumulative amount of work completed over time compared to the planned scope. Which tool should the project manager use?

Accepted Answer

Burndown chart. A burndown chart tracks work remaining over time and, when used cumulatively, shows how much work has been completed relative to the planned scope. It is especially common in software development to monitor iteration progress. The other charts serve scheduling, quality control, or prioritization purposes rather than cumulative work completion.

Answer

Control chart

Answer

Pareto chart

Answer

Gantt chart

Question 11

A project manager wants to visualize the sequence of project activities and their dependencies to identify the critical path. Which tool should be used?

Accepted Answer

Network diagram. A network diagram (also called a PERT/CPM chart or activity-on-node diagram) is the standard project management tool for visualizing the sequence of activities and their logical dependencies. It explicitly shows predecessor/successor relationships between tasks, which is exactly what is needed to calculate the critical path — the longest sequence of dependent activities that determines the minimum project duration. Gantt charts show duration and schedule but do not inherently display dependency logic in a way that supports critical path calculation.

Answer

Pareto chart

Answer

Milestone chart

Answer

Gantt chart

Question 12

During a sprint review, the product owner notices that the team completed 30 story points in the previous sprint and 25 in the current sprint. The project manager wants to track the average story points completed per sprint to predict future performance. Which metric should be used?

Accepted Answer

Velocity. Velocity is the agile metric that measures the average number of story points a team completes per sprint, and it is used to forecast how much work the team can deliver in future sprints. With 30 points in one sprint and 25 in the next, the average velocity is 27.5, which the project manager can use for release planning and capacity forecasting. This is exactly the metric the question describes.

Answer

Burnup chart

Answer

Burndown chart

Answer

Planned value

Question 13

A project manager notices that a task is taking longer than planned and the project is falling behind schedule. The project manager wants to identify the root cause of the delay. Which quality tool would be most appropriate?

Accepted Answer

Cause-and-effect diagram. The cause-and-effect diagram (also known as a fishbone or Ishikawa diagram) is the most appropriate quality tool for identifying the root cause of a delay because it systematically maps potential causes (e.g., resources, processes, environment) to the observed effect (the schedule delay). Unlike other tools that show data distribution or trends, this diagram is designed for root cause analysis by visually brainstorming and categorizing contributing factors.

Answer

Histogram

Answer

Control chart

Answer

Pareto chart

Question 14

In an agile project, the team is using user stories to capture requirements. Which of the following is the correct format for a user story?

Accepted Answer

As a customer, I want to view my order history, so that I can track my purchases.. Follows the standard user story format: 'As a [user role], I want [goal], so that [benefit].' This structure is prescribed by agile methodologies like Scrum and XP to ensure requirements are user-centric, testable, and value-driven. The 'so that' clause provides the business rationale, which is critical for prioritization and acceptance criteria definition.

Answer

The system shall allow users to login.

Answer

Login functionality must be implemented.

Answer

As a user, I want to login, and the system must be secure.

Question 15

Which document is used to track and manage changes to the project baseline?

Accepted Answer

Change log. The change log is the document used to track and manage changes to the project baseline, recording each change request, its status, approval, and impact on scope, schedule, or cost. It provides an audit trail of all approved and rejected changes, ensuring the baseline remains controlled. This aligns with the Perform Integrated Change Control process in PMBOK.

Answer

Risk register

Answer

Issue log

Answer

Communication plan