PRINCE2-PRACTITIONER People — 10 Questions

Question 1

According to PRINCE2 7, which TWO of the following elements are typically included in a Communication Management Approach?

Accepted Answer

Stakeholder communication requirements and information needs. The Communication Management Approach defines the communication requirements, methods, timing, and responsibilities for interacting with stakeholders. Option A and Option D are core components of this document. Options B, C, and E belong to other management approaches or logs.

Answer

A comprehensive log of all active project risks and their mitigation scores

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Individual performance ratings and annual salary reviews for project staff

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Detailed technical specifications of the project's final IT architecture

Question 2

Which TWO of the following actions demonstrate effective leadership by a PRINCE2 Project Manager during a crisis situation?

Accepted Answer

Providing clear, calm direction while actively listening to team concerns and input. During a crisis, effective PRINCE2 leadership requires maintaining transparency, providing clear direction while involving the team in problem-solving, and supporting psychological safety. Options A and C reflect these effective practices. Options B, D, and E represent dysfunctional behaviors.

Answer

Withholding bad news from the Project Board until the crisis has fully resolved

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Blaming specific team members publicly to deter future errors

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Making all decisions in total isolation without consulting subject matter experts

Question 3

According to PRINCE2 7, which TWO of the following are primary benefits of effective stakeholder engagement?

Accepted Answer

Building trust and securing active commitment to project objectives. Effective stakeholder engagement leads to better alignment of expectations, earlier identification of issues/risks, and smoother implementation. Options B and D are direct benefits. Options A, C, and E are incorrect or counterproductive.

Answer

Ensuring that stakeholders never ask questions or challenge project assumptions

Answer

Transferring all project accountability entirely to external stakeholders

Answer

Eliminating the need for any project governance or reporting

Question 4

Which THREE of the following factors should a Project Manager consider when tailoring communication for international or multi-site project teams?

Accepted Answer

Language preferences and the need for translated or clear, standardized documentation. Multi-site and international projects require careful consideration of cultural norms, language nuances, and time zone differences. Options A, C, and E address these critical factors. Options B and D suggest impractical or exclusionary approaches.

Answer

Using highly colloquial idioms and local slang in all written project documentation

Answer

Mandating that all team members relocate to the primary headquarters permanently

Question 5

A project is experiencing severe conflict and declining productivity in the 'storming' phase of team development. According to PRINCE2 7 guidance on team dynamics, which THREE actions should the Project Manager take?

Accepted Answer

Encourage collaborative problem-solving focused on shared project goals rather than personalities. During the storming phase, conflict is natural. The Project Manager should facilitate resolution, clarify roles and responsibilities, and foster a supportive environment. Options A, C, and D support this. Options B and E exacerbate friction.

Answer

Dismiss all team members who express frustration and replace them immediately

Answer

Impose strict autocratic control and forbid any further team discussions or debates

Question 6

Which THREE of the following techniques can a Project Manager use to effectively engage 'resistant' stakeholders identified during stakeholder analysis?

Accepted Answer

Tailoring communication to address their specific concerns and highlight personal benefits or risk mitigations. Engaging resistant stakeholders requires understanding their perspective, involving them, and addressing concerns transparently. Options A, C, and E represent constructive engagement techniques. Options B and D are confrontational and counterproductive.

Answer

Publicly calling out their resistance in executive steering committee meetings to pressure them

Answer

Ignoring their feedback and proceeding with project plans to demonstrate managerial authority

Question 7

Which TWO of the following statements correctly describe the PRINCE2 7 'People' aspect?

Accepted Answer

It acknowledges that successful projects depend heavily on effective leadership and collaboration.. The People aspect recognizes that projects are delivered by people, covering leadership, communication, culture, change management, and team dynamics. Options B and D are correct. Options A, C, and E misstate the nature and scope of the People aspect.

Answer

It replaces the Business Case and Quality themes with human resource policies.

Answer

It focuses exclusively on the technical recruitment processes managed by corporate HR.

Answer

It states that project managers must rely solely on hierarchical authority to drive results.

Question 8

A PRINCE2 Project Manager is assessing team performance and notices signs of stagnation in a long-running team that has been together for years. According to PRINCE2 7 team dynamics and leadership, which THREE strategies are effective for revitalizing team performance?

Accepted Answer

Conduct retrospective sessions to review working practices and identify opportunities for innovation. Revitalizing a stagnating team involves introducing new challenges, encouraging continuous improvement, refreshing team goals, and fostering psychological safety for innovation. Options A, C, and E support revitalization. Options B and D promote burnout or isolation.

Answer

Enforce rigid, repetitive routines without deviation to maximize short-term output

Answer

Prohibit any team communication outside of formal, highly restricted status meetings

Question 9

A project team has reached the 'norming' stage of team development according to Bruce Tuckman's model referenced in PRINCE2 7. Which team dynamic characteristic should the Project Manager expect at this stage?

Accepted Answer

Establishment of working agreements, mutual trust, and a cohesive team identity.. In the 'norming' stage, team members begin to resolve their differences, appreciate each other's strengths, and respect the Project Manager's authority, establishing a shared sense of team identity.

Answer

High levels of conflict and friction as members compete for roles and influence.

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Disbandment of the team and emotional resistance to project closure.

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Complete autonomy where the team operates effectively without any management oversight.

Question 10

A Project Manager wants to ensure that project status reports are effectively consumed by senior executives who have limited time. According to PRINCE2 7 communication management practices, what should the Project Manager do?

Accepted Answer

Tailor the communication format to highlight key decisions, tolerance status, and high-level milestones, matching executive needs.. PRINCE2 7 stresses that communication must be tailored to the audience. Executives require concise, outcome-focused summaries rather than exhaustive operational detail.

Answer

Delegate all executive communication responsibilities entirely to the project support office without review.

Answer

Send a comprehensive 50-page daily report containing all risk logs and issue logs.

Answer

Eliminate all written reports and rely entirely on impromptu hallway conversations.