CAPM Practice Test 17 — 15 Questions

Question 1

A BA is prioritizing a large number of requirements. Which TWO techniques are best suited for this scenario?

Accepted Answer

Kano model. Options C and D are correct. The Kano model and MoSCoW analysis are both prioritization techniques used to rank requirements based on value, urgency, and stakeholder satisfaction. Option A (Benchmarking) is a comparison technique, not a prioritization method. Option B (Focus group) is an elicitation technique for gathering requirements. Option E (Observation) is also an elicitation technique, not suited for prioritization.

Answer

Benchmarking

Answer

Focus group

Answer

Observation

Question 2

In a requirements prioritization session, the team uses MoSCoW. A feature that is important but not critical, and could be postponed without major impact, should be classified as:

Accepted Answer

Should have. Should have (important but not critical). Option B is wrong because Could have is a nice-to-have. Option C is wrong because Must have is critical. Option D is wrong because Won't have is out of scope.

Answer

Could have

Answer

Must have

Answer

Won't have

Question 3

A business analyst is planning the traceability process. According to best practices, which THREE of the following should be traced?

Accepted Answer

Requirements to test cases. Best practices for traceability include linking requirements to business objectives, source documents, and test cases to ensure alignment and verification.

Answer

Requirements to project schedule

Answer

Requirements to risk register

Question 4

A business analyst is evaluating the success of a recently completed project. The project delivered all requirements on time and within budget, but end-users are dissatisfied with the functionality. Which business analysis technique should the analyst use to assess this discrepancy?

Accepted Answer

Root cause analysis. Root cause analysis helps identify underlying reasons for user dissatisfaction despite meeting formal requirements.

Answer

SWOT analysis

Answer

Lessons learned

Answer

Cost-benefit analysis

Question 5

A business analyst creates a document that maps each requirement to its source and to the test case that will verify it. This document is called:

Accepted Answer

Requirements Traceability Matrix. Requirements Traceability Matrix (RTM). An RTM is a document that maps each requirement to its source and to the test case that verifies it, ensuring traceability throughout the project. Option A (Use Case) describes interactions between actors and a system, not a traceability matrix. Option C (Business Requirements Document - BRD) is a high-level document outlining business needs, but it does not specifically map requirements to test cases. Option D (User Story) is a format for expressing requirements in agile, not a traceability document.

Answer

Use Case

Answer

Business Requirements Document (BRD)

Answer

User Story

Question 6

A business analyst is planning stakeholder engagement for a new regulatory compliance project. To ensure stakeholder buy-in and minimize risks, when should the business analyst involve key stakeholders?

Accepted Answer

Early and continuously throughout the project. Engaging stakeholders early and often is a best practice to gather accurate requirements, manage expectations, and reduce risks. Involving them only at sign-off or after development leads to rework and dissatisfaction.

Answer

Only during requirements gathering

Answer

Only at project sign-off

Answer

After the solution is developed

Question 7

Which THREE elements are typically included in a project business case?

Accepted Answer

Risk assessment. Options A, C, and E are correct because a business case includes cost-benefit analysis, risk assessment, and alternatives analysis. Option B is incorrect because stakeholder register is a separate document. Option D is incorrect because project charter is created after approval of business case.

Answer

Stakeholder register

Answer

Project charter

Question 8

A BA is conducting a needs assessment for a new system. Which activity is performed first?

Accepted Answer

Define business needs. During needs assessment, the first activity is to define the business needs. Identifying stakeholders (A) typically occurs after needs are defined. Creating a business case (B) is later, after needs are identified and analyzed. Gathering requirements (C) happens after the need is defined and a solution is proposed.

Answer

Identify stakeholders

Answer

Create business case

Answer

Gather requirements

Question 9

Which THREE of the following are characteristics of effective business requirements?

Accepted Answer

Unambiguous. For business requirements, they must be unambiguous (C), consistent with other requirements (D), and testable (E). Atomic (A) is not always necessary as some requirements may need to be broken down further. Feasibility (B) pertains to the solution rather than the requirement itself, so it is not a characteristic of the requirement.

Answer

Atomic (cannot be broken further)

Answer

Feasible within project constraints

Question 10

After a change request is approved, a business analyst must update the requirements documentation. What is the most important step to ensure traceability?

Accepted Answer

Update the requirements traceability matrix. The requirements traceability matrix (RTM) is the key tool for maintaining traceability between requirements, sources, and deliverables. Updating it ensures that the approved change is properly linked and its impact can be tracked.

Answer

Revise the project schedule to reflect the change

Answer

Communicate the change to the development team

Answer

Archive the previous version of the requirements document

Question 11

According to the stakeholder analysis exhibit, which stakeholder should the business analyst involve in detailed requirements reviews?

Accepted Answer

Jane Doe. (Jane Doe) is correct because Jane Doe has high power and high interest, making her a key stakeholder who should be involved in detailed requirements reviews. Option A (Alice Jones) has low power but high interest, so she should be kept informed, not necessarily in detailed reviews. Option C (Bob Smith) has high power but low interest, so he should be kept satisfied, not involved in details. Option D (All three) is incorrect because not all stakeholders require the same level of involvement in detailed reviews.

Answer

Alice Jones

Answer

Bob Smith

Answer

All three

Question 12

Which TWO of the following are key elements of a requirements management plan?

Accepted Answer

Change control process for requirements. The requirements management plan includes the traceability matrix and the change control process to manage requirements throughout the project. System design documents, test cases, and user stories are outputs or artifacts, not elements of the plan itself.

Answer

User stories

Answer

System design documents

Answer

Test cases

Question 13

A business analyst is introducing a formal business analysis framework to an organization that has previously operated without one. The project manager asks why such a framework is needed. What is the primary benefit of using a business analysis framework?

Accepted Answer

It provides a structured approach to business analysis. A framework provides a structured, consistent approach to business analysis activities, improving quality, communication, and alignment with project goals. It does not guarantee faster delivery or eliminate all risks, and it is not limited to large projects.

Answer

It guarantees faster project delivery

Answer

It is only useful for large-scale projects

Answer

It eliminates the need for stakeholder communication

Question 14

A company is considering implementing a new customer relationship management (CRM) system. The business analyst conducts a needs assessment to identify business gaps and opportunities. What is the primary output of a needs assessment?

Accepted Answer

Business case. The primary output of a needs assessment is the business case, which justifies the investment based on identified gaps and opportunities. Requirements documentation, stakeholder register, and project charter are produced later in the project lifecycle.

Answer

Stakeholder register

Answer

Project charter

Answer

Requirements documentation

Question 15

Which THREE of the following are typical components of a business case?

Accepted Answer

Alternative Analysis. A business case typically includes alternative analysis (C) to evaluate different options, financial analysis (D) such as cost-benefit analysis and ROI, and risk assessment (E) to identify potential risks and mitigations. The project charter (A) is a document that authorizes the project, not a component of the business case. The work breakdown structure (B) is a planning tool used after the project is initiated, not part of the business case.

Answer

Project Charter

Answer

Work Breakdown Structure