CAPM Practice Test 15 — 15 Questions

Question 1

A business analyst is preparing a business case for a project with intangible benefits. How should the intangible benefits be presented to support the business case?

Accepted Answer

Provide a qualitative description with supporting evidence such as customer surveys. Intangible benefits cannot be reliably quantified in monetary terms, so the business case should present them qualitatively with supporting evidence such as customer surveys, market research, or expert opinions. This provides decision-makers with context without forcing false precision. The PMBOK Guide and CAPM emphasize that intangible benefits are described, not monetized.

Answer

List intangible benefits without explanation to keep the business case concise

Answer

Quantify intangible benefits using the cost-benefit ratio

Answer

Assign a monetary value to each intangible benefit

Question 2

In a Kanban system, the team notices that work items are spending too much time in the 'In Progress' column. Which practice should the team adopt to improve flow?

Accepted Answer

Set a strict WIP limit for the 'In Progress' column.. Setting a strict Work In Progress (WIP) limit for the 'In Progress' column directly addresses the bottleneck by capping the number of items the team can work on simultaneously. This forces the team to finish existing work before pulling new items, reducing multitasking and cycle time. In Kanban, WIP limits are the primary mechanism to expose flow inefficiencies and improve throughput.

Answer

Use longer development cycles.

Answer

Increase the number of items allowed in the 'In Progress' column.

Answer

Remove the 'In Progress' column to simplify the board.

Question 3

Which TWO of the following are outputs of the Define Activities process?

Accepted Answer

Activity list. The Define Activities process identifies and documents the specific actions required to produce the project deliverables. Its key outputs are the activity list, activity attributes, and the milestone list. Option C is correct because the activity list is a primary output that enumerates all scheduled activities. Option E is correct because the milestone list, which identifies significant events or decision points, is also a direct output of this process.

Answer

Project charter

Answer

Work breakdown structure

Answer

Resource breakdown structure

Question 4

Which TWO of the following are outputs of the 'Define Activities' process in predictive project management?

Accepted Answer

Activity attributes. The Define Activities process produces the Activity List (option D), which is the comprehensive documented listing of all schedule activities needed to complete the project work packages, and the Activity Attributes (option B), which extend the activity list by describing each activity's characteristics such as activity ID, WBS ID, predecessors, successors, leads/lags, resource requirements, and constraints. Both are explicit outputs of Define Activities per PMBOK, since this process decomposes work packages into the schedule activities that will later be sequenced and estimated. The Project Schedule (option A) is not an output of Define Activities; it is developed later through the Develop Schedule process after activities are sequenced, estimated, and resourced. The Work Breakdown Structure (option C) is an input to Define Activities (created in Create WBS), not an output, and the Resource Breakdown Structure (option E) is a hierarchical representation of resources by category and type, produced in the Estimate Activity Resources process, not in Define Activities.

Answer

Project schedule

Answer

Work breakdown structure

Answer

Resource breakdown structure

Question 5

Drag and drop the steps for managing project quality in the correct order.

Accepted Answer

Plan Quality Management, then Perform Quality Assurance, then Perform Quality Control. Quality management starts with planning, then assurance, control, metrics definition, and corrective actions.

Answer

Perform Quality Assurance, then Plan Quality Management, then Perform Quality Control

Answer

Perform Quality Control, then Plan Quality Management, then Perform Quality Assurance

Answer

Plan Quality Management, then Perform Quality Control, then Perform Quality Assurance

Question 6

A project manager is developing the project schedule for a construction project. The team has identified all activities and their dependencies. Which tool should the project manager use to determine the critical path?

Accepted Answer

Critical path method (CPM). The Critical Path Method (CPM) is the correct tool because it calculates the longest path through the project network diagram by analyzing activity durations and dependencies, identifying which activities have zero float and thus determine the project's minimum completion time. The question specifically asks for determining the critical path, which is the core output of CPM, not just visualizing or estimating durations.

Answer

Work breakdown structure (WBS)

Answer

Program Evaluation and Review Technique (PERT)

Answer

Gantt chart

Question 7

During requirements elicitation, a stakeholder suggests a feature that is out of scope and would significantly increase project cost. What is the best action for the business analyst?

Accepted Answer

Record the suggestion in the issue log and continue with planned elicitation. The business analyst should document out-of-scope suggestions in the issue log for future consideration, keeping the focus on the current scope and avoiding disruption of the elicitation session. Option A is incorrect as it prematurely changes scope without proper assessment; Option B is too dismissive and may discourage stakeholder input; Option C is premature because the sponsor should only be involved after a proper evaluation.

Answer

Immediately update the project scope statement

Answer

Reject the idea and explain it is out of scope

Answer

Ask the project sponsor for approval to include the feature

Question 8

A business analyst is facilitating a requirements workshop. Which technique is best for generating creative ideas?

Accepted Answer

Brainstorming. Brainstorming is a group creativity technique designed to generate a large number of ideas, making it the best choice for creative thinking in a workshop setting.

Answer

Interview

Answer

Survey

Answer

Document analysis

Question 9

Which THREE of the following are outputs of the Control Quality process?

Accepted Answer

Work performance information. In the PMBOK Guide's Control Quality process, the three outputs are quality control measurements, work performance information, and change requests, so options B, C, and D are correct. Option B (Work performance information) is right because Control Quality compares actual quality results against the quality metrics and requirements, producing performance data that feeds into the Monitor and Control Project Work process. Option C (Change requests) is correct because when Control Quality reveals defects, nonconformance, or needed corrections/rework, the resulting change requests are processed through Perform Integrated Change Control. Option D (Quality control measurements) is correct because these are the documented results of quality activities (e.g., test results, inspection findings) that are compared with the quality metrics and standards. Option A (Quality metrics) is not an output here; quality metrics are an input to Control Quality (created in Plan Quality Management). Option E (Project management plan updates) is not a listed output of Control Quality, though the quality management plan may be updated in other quality processes.

Answer

Quality metrics

Answer

Project management plan updates

Question 10

Which document serves as the primary source for defining the product scope?

Accepted Answer

Requirements documentation. Requirements documentation contains detailed product requirements that define the product scope. Option A is wrong because the stakeholder register lists stakeholders, not scope. Option C is wrong because the project charter provides high-level scope but not detailed product scope. Option D is wrong because the business case justifies the project but does not define scope.

Answer

Stakeholder register

Answer

Project charter

Answer

Business case

Question 11

Which THREE are events in the Scrum framework? (Choose three)

Accepted Answer

Sprint Retrospective. In the Scrum framework, the defined events (ceremonies) are Sprint Planning (D), the Daily Scrum/Stand-up (C), the Sprint Review, and the Sprint Retrospective (B); these are the formal opportunities for inspection and adaptation within each Sprint. Sprint Planning (D) is correct because it is the event where the team defines the Sprint Goal and the work to be done in the upcoming Sprint. The Daily Stand-up (C) is correct because it is the 15-minute daily event for the Development Team to synchronize activities and plan the next 24 hours. The Sprint Retrospective (B) is correct because it is the event held at the end of the Sprint to inspect the last Sprint and identify improvements. Grooming (A) is not a Scrum event—it is a refinement activity, and the term was officially replaced by 'Product Backlog refinement,' which is an ongoing activity rather than a formal event. Release Planning (E) is not a Scrum framework event; it is a separate planning activity that may occur outside the Scrum events and is not prescribed by the Scrum Guide.

Answer

Grooming

Answer

Release Planning

Question 12

Which THREE of the following are techniques commonly used in business analysis frameworks to elicit requirements?

Accepted Answer

Prototyping. Prototyping (A) is a recognized elicitation technique in business analysis frameworks such as the IIBA BABOK, where a mock-up or working model is shown to stakeholders to draw out and refine requirements that are hard to articulate in the abstract. Interviews (B) are a core elicitation method in which the analyst asks stakeholders structured or unstructured questions to uncover needs, expectations, and constraints directly. Document analysis (E), also called document review, is an elicitation technique that examines existing business documents, policies, system specs, and reports to derive requirements and identify gaps. SWOT analysis (C) is a strategic planning tool for assessing strengths, weaknesses, opportunities, and threats, not a requirements elicitation technique. The critical path method (D) is a project scheduling technique used to determine the longest sequence of dependent tasks and float, so it does not elicit requirements.

Answer

SWOT analysis

Answer

Critical path method

Question 13

Which THREE principles are common to multiple agile methodologies?

Accepted Answer

Individuals and interactions over processes and tools.. Options B, C, and D are correct because they are three of the four value statements from the Agile Manifesto, which is the shared foundation of agile methodologies such as Scrum, Kanban, and XP. B (Individuals and interactions over processes and tools) is correct because agile methods prioritize people and communication over rigid tooling and defined procedures. C (Customer collaboration over contract negotiation) is correct because agile approaches favor ongoing customer involvement and feedback over fixed contractual agreements. D (Responding to change over following a plan) is correct because agile methods embrace changing requirements and iterative adaptation rather than strict adherence to an initial plan. Option A is incorrect because the Agile Manifesto values working software over comprehensive documentation, not the reverse. Option E is incorrect because it reverses the agile value of responding to change over following a plan.

Answer

Comprehensive documentation over working software.

Answer

Following a plan over responding to change.

Question 14

Which THREE of the following are components of the project management plan?

Accepted Answer

Schedule baseline. The project management plan is the master document that integrates all subsidiary plans and baselines, and the three baselines it formally contains are the scope baseline (E), schedule baseline (A), and cost baseline (D) — these together form the performance measurement baseline used for earned value analysis. The scope baseline (E) is the approved version of the scope statement, WBS, and WBS dictionary; the schedule baseline (A) is the approved version of the schedule model; and the cost baseline (D) is the approved time-phased budget against which project performance is measured. By contrast, quality metrics (B) are a project document produced by Plan Quality Management, and the risk register (C) is also a project document created during Plan Risk Management — both are inputs/outputs tracked alongside, but not components of, the project management plan itself.

Answer

Quality metrics

Answer

Risk register

Question 15

You are managing a predictive project to build a new office building. The project is in the execution phase. During a weekly progress meeting, the electrical contractor reports that a critical piece of switchgear has a 6-week lead time, but it was not ordered because the team assumed it would be procured later. The project schedule shows the switchgear installation activity is supposed to start in 4 weeks. The project manager reviews the procurement management plan and realizes the procurement process was not followed. The project has a tight deadline and cannot accommodate a 6-week delay. What is the best course of action for the project manager?

Accepted Answer

Expedite the procurement process by contacting the supplier to negotiate a faster delivery and simultaneously fast-track remaining activities to recover time.. The project manager must first attempt to recover the schedule by expediting procurement and fast-tracking remaining activities before considering formal changes. This aligns with the iterative nature of the execution phase, where the focus is on corrective action within the existing constraints. The procurement management plan was not followed, so the PM must now apply a workaround to mitigate the delay without immediately escalating to a change request.

Answer

Submit a change request to the CCB to extend the project schedule by 6 weeks.

Answer

Crash the project schedule by adding resources to other activities to offset the delay.

Answer

Implement a change request to reduce the scope of work, eliminating the need for the switchgear.