CAPM Practice Test 12 — 15 Questions

Question 1

A project manager is working on a project in a functional organization. The project manager needs to assign a team member to a critical task, but the functional manager insists that the team member work on a different departmental priority. The project manager has little authority over resources. Which of the following best describes the likely outcome?

Choose an answer to begin — your selection is scored in the full session.

Accepted Answer

The project manager will need to negotiate with the functional manager to secure the resource.. In a functional organization, the project manager has little formal authority and must negotiate with functional managers to obtain resources. The functional manager controls resource allocation, so the project manager's best course is to negotiate and influence. This approach respects the organizational structure while advocating for the project's needs.

Answer

The project manager can direct the team member to work on the project task because the project takes precedence.

Answer

The project manager should accept the functional manager's decision and not pursue the resource further.

Answer

The project manager should escalate to the project sponsor to override the functional manager's decision.

Question 2

A business analyst is eliciting requirements for a new online banking feature. The project sponsor wants to ensure that the requirements are aligned with the organization's strategic goals, such as increasing customer retention and reducing call center volume. Which technique should the BA use to trace requirements back to business goals?

Accepted Answer

Requirements traceability matrix. A requirements traceability matrix is the appropriate technique because it creates a link between each requirement and its source, including business goals. By using an RTM, the BA can show that the online banking feature's requirements are directly tied to customer retention and call center reduction, ensuring that the project delivers business value. Other techniques like prioritization, business rules analysis, and risk analysis do not provide this explicit traceability.

Answer

Risk analysis

Answer

MoSCoW prioritization

Answer

Business rules analysis

Question 3

A business analyst is defining the scope of a project to develop a new employee onboarding system. The project sponsor asks for a high-level view of the solution's features and their relationships. Which business analysis technique should the business analyst use to provide this view?

Accepted Answer

Feature model. A feature model is specifically designed to show a solution's features in a hierarchical structure, including mandatory, optional, and alternative features. It gives the sponsor a clear, high-level view of what the system will do and how features relate to each other, which is ideal for scope definition and communication.

Answer

Use case diagram

Answer

Organizational chart

Answer

Mind map

Question 4

A business analyst is working on a project to develop a new inventory management system. The project sponsor wants to ensure that all requirements are testable and verifiable. Which characteristic of effective requirements is most directly supported by writing requirements in a structured, consistent format with clear acceptance criteria?

Accepted Answer

Verifiability. Verifiability is the characteristic that ensures a requirement can be tested or measured. By writing requirements in a consistent format with clear acceptance criteria, the BA provides the means to verify that the solution meets the requirement. This directly addresses the sponsor's concern for testable and verifiable requirements in the inventory management system project.

Answer

Traceability

Answer

Atomicity

Answer

Prioritization

Question 5

A business analyst is conducting a requirements elicitation session for a new enterprise resource planning (ERP) system. The BA needs to ensure that the requirements are complete and that all stakeholder perspectives are considered. Which two techniques are most appropriate for eliciting requirements from a large, diverse group of stakeholders across multiple departments? (Choose two.)

Accepted Answer

Focus groups. Surveys and focus groups are both effective for eliciting requirements from a large, diverse group. Surveys allow broad reach and standardized data collection, while focus groups enable interactive discussion and deeper exploration of stakeholder views. Together, they help the BA ensure completeness by capturing a wide range of perspectives across multiple departments in the ERP project.

Answer

Document analysis

Answer

Observation

Answer

Interface analysis

Question 6

A business analyst is working on a project to replace a legacy accounting system. The organization operates in a highly regulated environment, and the new system must comply with strict financial reporting standards. The BA needs to ensure that all regulatory requirements are captured and traceable throughout the project lifecycle. Which action best ensures that regulatory requirements are properly managed?

Accepted Answer

Conduct a compliance-focused workshop with legal and finance stakeholders to identify and document all regulatory requirements.. Regulatory requirements must be elicited from authoritative sources and documented in a way that allows traceability. A compliance-focused workshop with legal and finance stakeholders ensures that all relevant regulations are identified, understood, and captured as specific requirements. This approach also supports the creation of a requirements traceability matrix, which is essential for demonstrating compliance during audits and throughout the project lifecycle.

Answer

Ask the IT team to research regulatory requirements and incorporate them into the technical design.

Answer

Rely on the vendor's standard accounting package, which is already used by other organizations in the same industry.

Answer

Include a general statement in the requirements document that the system must comply with all applicable regulations.

Question 7

A business analyst is validating requirements for a loan origination system. A requirement states that the system must be user-friendly. During validation, the analyst recognizes this requirement cannot be tested. Which action should the analyst take to make the requirement verifiable?

Accepted Answer

Replace the requirement with measurable acceptance criteria that define specific usability targets and how they will be evaluated.. Unverifiable requirements such as user-friendly must be rewritten with measurable acceptance criteria so that satisfaction can be objectively demonstrated. Defining specific usability targets and evaluation methods preserves the stakeholder's intent while enabling testing and acceptance. Deleting the requirement, downgrading it to an assumption, or pushing interpretation to designers all abandon accountability and leave the requirement unverifiable.

Answer

Delete the requirement because usability is a quality attribute that cannot be specified.

Answer

Move the requirement to the project assumptions log so it is acknowledged but not tested.

Answer

Assign the requirement to the design team and let them interpret user-friendly during interface design.

Question 8

In Extreme Programming (XP), which practice involves integrating and testing the entire system multiple times per day?

Accepted Answer

Continuous integration. Continuous integration (CI) is the practice of integrating code changes frequently, often multiple times per day, followed by automated testing. Option B (test-driven development) focuses on writing tests before code. Option C (refactoring) is about improving code structure without changing behavior. Option D (pair programming) involves two developers working together on the same code. Only CI involves integrating and testing the entire system multiple times per day.

Answer

Test-driven development

Answer

Refactoring

Answer

Pair programming

Question 9

A business analyst is assessing the feasibility of a proposed new online ordering system for a restaurant chain. The BA needs to evaluate whether the system can be developed with the available technology and skills within the organization. Which type of feasibility is the BA primarily assessing?

Accepted Answer

Technical feasibility. Technical feasibility is concerned with the organization's ability to develop and support the proposed solution using existing or obtainable technology and skills. Since the BA is evaluating whether the system can be built with available technology and skills, this directly aligns with technical feasibility. Other feasibility types address different aspects, such as financial, operational, or legal considerations, which are not the focus of this scenario.

Answer

Operational feasibility

Answer

Legal feasibility

Answer

Economic feasibility

Question 10

A business analyst is creating a data model for a new human resources system. The BA needs to represent the relationships between employees, departments, and job positions. Which type of diagram is most appropriate for this purpose?

Accepted Answer

Entity-relationship diagram (ERD). An entity-relationship diagram (ERD) is the correct tool for modeling data entities and their relationships. In this scenario, the BA needs to represent employees, departments, and job positions as entities and define how they relate to one another. ERDs provide a visual representation that supports database design and ensures a shared understanding of data requirements among stakeholders.

Answer

Use case diagram

Answer

Gantt chart

Answer

Swimlane diagram

Question 11

A business analyst is preparing for a requirements review meeting with stakeholders from various departments. The BA wants to ensure the review is effective and that the requirements are validated. Which two actions should the BA take to prepare for the review? (Choose two.)

Accepted Answer

Define clear entry and exit criteria for the review, such as requirements being complete and testable.. Effective requirements reviews require preparation. Distributing the document in advance ensures reviewers are ready to engage meaningfully. Defining entry and exit criteria provides structure and measurable goals, preventing the meeting from drifting. Together, these actions help the BA facilitate a focused, productive review that validates requirements and builds consensus, rather than getting bogged down in logistics or conflict.

Answer

Invite all stakeholders who might be affected by the requirements, regardless of their role.

Answer

Ask each reviewer to come prepared to defend their departmental requirements against challenges.

Answer

Focus the meeting on finding as many defects as possible, even if they are minor.

Question 12

A project is behind schedule. Which schedule compression technique involves adding additional resources to critical path activities?

Accepted Answer

Crashing. Crashing is the schedule compression technique that adds additional resources to critical path activities to shorten duration, typically at increased cost. It is used when the project must be accelerated and cost is acceptable. Resource leveling, by contrast, adjusts start/finish dates based on resource constraints and often extends duration.

Answer

Resource leveling

Answer

Monte Carlo simulation

Answer

Rolling wave planning

Question 13

A project manager is performing quality control on a batch of manufactured components. The team collects data on the number of defects per unit and wants to determine whether the process is stable over time and to identify any unusual patterns. Which tool should the project manager use?

Accepted Answer

Control chart. A control chart is the correct tool because it displays process data over time with statistically derived control limits, enabling the project manager to determine whether the process is stable and to identify special cause variation. The other tools serve different purposes: Pareto for prioritization, cause-and-effect for root cause analysis, and scatter for correlation between two variables. Only the control chart addresses time-based stability and pattern detection.

Answer

Pareto chart

Answer

Scatter diagram

Answer

Cause-and-effect diagram

Question 14

According to the Scrum Guide, which THREE of the following are Scrum events?

Accepted Answer

Daily Scrum. The Scrum Guide defines exactly five formal events: the Sprint, Sprint Planning, Daily Scrum, Sprint Review, and Sprint Retrospective. Option B (Daily Scrum) is correct because it is the 15-minute daily event for the Developers to inspect progress toward the Sprint Goal and adapt the Sprint Backlog. Option C (Sprint Planning) is correct because it is the event that initiates the Sprint, where the Scrum Team defines the Sprint Goal and the work to be done. Option E (Sprint Retrospective) is correct because it is the final event of the Sprint, where the team inspects itself and creates a plan for improvements. Option A (Product Backlog Refinement) is not a Scrum event; it is an ongoing activity for adding detail and estimates to backlog items, and the Guide explicitly calls it an activity, not an event. Option D (Release Planning) is not a Scrum event either; it is a traditional/auxiliary planning practice that is not part of the Scrum framework's defined events.

Answer

Product Backlog Refinement

Answer

Release Planning

Question 15

Which TWO practices are characteristic of Extreme Programming (XP)? (Choose two)

Accepted Answer

Test-driven development. Test-driven development (A) is a core XP practice in which developers write an automated unit test before writing the code to satisfy it, then refactor, driving design and providing a safety net for continuous change. Pair programming (C) is also a defining XP practice: two developers work together at one workstation, with one typing (driver) and the other reviewing (navigator), improving quality and knowledge sharing. Daily stand-ups (B), sprint retrospectives (D), and the product owner role (E) are characteristic of Scrum, not XP, so they do not belong here.

Answer

Daily stand-ups

Answer

Sprint retrospectives

Answer

Product owner