PL-900 Practice Test 26 — 15 Questions

Question 1

Your organization uses Power Automate to automate the creation of support tickets in ServiceNow when a critical alert is triggered in Microsoft Sentinel. The flow uses the 'When a new alert is created' trigger from Sentinel. The flow runs but no tickets are created. You check the Sentinel log and see that alerts are being generated. What should you investigate first?

Choose an answer to begin — your selection is scored in the full session.

Accepted Answer

Review the trigger condition or filter query.. The flow runs successfully but produces no tickets, which means the trigger is firing but the condition inside the flow is filtering out the alerts. Since Sentinel confirms alerts are being generated, the most likely cause is that the trigger's condition or filter query (e.g., severity = High, or a specific analytics rule name) does not match the alerts being produced. Reviewing the trigger condition is the correct first step because it isolates whether the flow logic is excluding the alerts before the ServiceNow action ever executes.

Answer

Verify that the flow is enabled.

Answer

Ensure that the Sentinel data connector is properly installed.

Answer

Check if the ServiceNow connector is configured with the correct instance.

Question 2

A business analyst wants to create a Power Automate flow that runs every Monday at 9 AM to generate a report. Which trigger should they use?

Accepted Answer

Recurrence. The Recurrence trigger is the correct choice because it is specifically designed to start a flow on a schedule, such as every Monday at 9 AM. It allows the analyst to define the frequency (weekly), the day of the week (Monday), and the time (9 AM) without any external event. This trigger is part of the built-in connectors and is ideal for automated, time-based report generation.

Answer

Power Apps button

Answer

When a row is added, modified or deleted

Answer

When a new email arrives

Question 3

A company wants to create a custom copilot that answers employee questions about IT policies. The copilot must use existing SharePoint documents as a knowledge source. Which feature of Microsoft Copilot Studio should the company use?

Accepted Answer

Add a knowledge source. The 'Add a knowledge source' feature in Microsoft Copilot Studio allows you to connect a copilot to existing SharePoint document libraries, enabling it to retrieve and answer questions based on the content of those documents. This is the direct mechanism for grounding a custom copilot with enterprise content without requiring additional development.

Answer

Generative AI feature

Answer

Power Automate cloud flow

Answer

Copilot for Microsoft 365

Question 4

Which TWO statements accurately describe the business value of Microsoft Power Platform?

Accepted Answer

It provides integration with Microsoft 365 and Azure services.. Option C is correct because Power Platform connectors natively integrate with Microsoft 365 (SharePoint, Teams, Outlook, Dataverse) and Azure services (Azure Functions, Logic Apps, Service Bus, Azure SQL), letting solutions extend across the Microsoft cloud ecosystem. Option E is correct because Power Apps, Power Automate, and Power Virtual Agents use low-code/no-code designers, templates, and prebuilt connectors that let citizen developers build apps and automate workflows with minimal or no traditional programming. Option A is wrong because Power Platform supports hundreds of non-Microsoft connectors (SQL Server, Salesforce, SAP, Twitter, custom APIs), not just Microsoft 365 data. Option B is wrong because professional developers are optional—pro-code extensibility (Power Fx, plug-ins, Azure Functions) exists, but it is not required for all solutions. Option D is wrong because Power BI is the analytics component; Power Platform's core value is app creation, automation, and virtual agents, not primarily data analytics.

Answer

It can only be used with Microsoft 365 data.

Answer

It requires professional developers to write all code.

Answer

It is primarily a data analytics tool.

Question 5

You are a Power Platform administrator for Contoso Ltd. The company uses Microsoft Copilot Studio to build a customer support copilot. The copilot has several topics for common issues. Recently, users report that when they ask about "refund policy," the copilot responds with unrelated information about shipping. You review the copilot and find that:
- There is a topic called "Refund Policy" with trigger phrases: "refund policy", "return policy", "money back".
- There is a topic called "Shipping Information" with trigger phrases: "shipping", "delivery", "refund policy".
- Both topics are active and have similar confidence thresholds.
- The "Shipping Information" topic was created last week by a new team member.
- The "Fallback" topic responds with "I'm sorry, I didn't understand."

You need to ensure that when users say "refund policy," the correct topic is triggered. You want to minimize changes to existing configurations. What should you do?

Accepted Answer

Remove the trigger phrase "refund policy" from the "Shipping Information" topic.. Removing the trigger phrase 'refund policy' from the 'Shipping Information' topic eliminates the conflicting trigger that causes the copilot to match the wrong topic. In Microsoft Copilot Studio, when multiple topics share the same trigger phrase and have similar confidence thresholds, the system may select the wrong topic based on recency or other scoring factors. By removing the duplicate phrase from the newer topic, the 'Refund Policy' topic becomes the only match for that phrase, ensuring the correct response.

Answer

Reorder topics so that "Refund Policy" appears before "Shipping Information" in the topic list.

Answer

Lower the trigger confidence threshold for the "Refund Policy" topic to 0.7.

Answer

Delete the "Shipping Information" topic and recreate it without the phrase "refund policy."

Question 6

An admin needs to view the capacity add-ons purchased for a tenant, including AI Builder credits. Where should the admin go?

Accepted Answer

Power Platform admin center > Resources > Capacity. The Power Platform admin center is the dedicated management interface for Power Platform resources, including capacity add-ons and AI Builder credits. Under Resources > Capacity, admins can view detailed breakdowns of capacity entitlements, such as database, file, log, and add-on credits like AI Builder service credits. This is the correct location because it provides tenant-level capacity monitoring specific to Power Platform, not general licensing or Azure billing.

Answer

Power Platform admin center > Billing > Licenses

Answer

Microsoft 365 admin center > Billing > Licenses

Answer

Azure portal > Cost Management + Billing

Question 7

Which TWO are valid methods to create a new Power Platform environment?

Accepted Answer

Using the Power Platform admin center web interface.. Option A is correct because the Power Platform admin center (admin.powerplatform.microsoft.com) provides a dedicated Environments page where an administrator can click 'New' and specify environment name, type (Sandbox, Production, Trial, Developer, Teams), region, and Dataverse provisioning. Option B is correct because the Power Platform API exposes environment lifecycle operations, including the CreateEnvironment endpoint (via the BAP/Business Application Platform REST API), enabling programmatic environment creation with appropriate authentication and permissions. Option C is incorrect because the Microsoft Teams admin center manages Teams policies, users, and settings, not Power Platform environment provisioning. Option D is incorrect because the Power Apps mobile app is a client for running and consuming apps, not an administrative tool for creating environments. Option E is incorrect because the SharePoint admin center manages SharePoint sites, storage, and sharing settings, and has no capability to create Power Platform environments.

Answer

Using the Microsoft Teams admin center.

Answer

Using the Power Apps mobile app.

Answer

Using the SharePoint admin center.

Question 8

Drag and drop the steps to create a custom connector in Power Automate in the correct order.

Accepted Answer

Start from blank, then Define basic information, then Configure endpoints, then Test, then Create connector. Custom connectors start from blank, define info, configure endpoints, test, then create.

Answer

Start from blank, then Configure endpoints, then Define basic information, then Test, then Create connector

Answer

Start from blank, then Define basic information, then Test, then Configure endpoints, then Create connector

Answer

Define basic information, then Start from blank, then Configure endpoints, then Test, then Create connector

Question 9

A company is implementing Microsoft Power Platform and needs to ensure that only licensed users can create environments. Which setting should be enabled?

Accepted Answer

Enable 'Create environments' in the Power Platform admin center tenant settings. The 'Create environments' setting in the Power Platform admin center tenant settings is the specific control that restricts environment creation to licensed users only. By default, this setting is enabled for all users, but administrators can disable it to limit creation to users with a Power Platform license (e.g., Power Apps per user plan, Power Automate per user plan, or Dynamics 365 licenses). This ensures compliance with licensing requirements and prevents unlicensed users from consuming capacity.

Answer

Enable 'Create database' in the tenant settings

Answer

Enable 'Create solutions' in the Power Platform admin center

Answer

Enable 'Create apps' in the Power Platform admin center

Question 10

Northwind Traders has a production environment named 'Ops-Prod' with Dataverse enabled. A maker reports that after importing a managed solution, a canvas app that previously worked now fails to connect to a custom connector. The admin confirms the connector exists in the environment and the maker holds the Environment Maker role. What is the most likely cause?

Accepted Answer

The custom connector's connection was not re-established by the maker after the solution import, so the app references a missing or unauthorized connection.. Solution import brings across component definitions such as the custom connector, but never the user-specific connection objects. Each maker must create their own connection to the connector after import, and the app must reference a connection the user owns. Because the connector existed and the maker had Environment Maker rights, the missing or unauthorized connection is the most plausible cause of the runtime failure.

Answer

Managed solutions block all outbound calls from custom connectors until a data loss prevention policy is relaxed.

Answer

The maker requires the System Administrator role to use any custom connector in a managed solution.

Answer

The custom connector must be promoted to a certified connector before it can be used inside a canvas app.

Question 11

A small business owner wants to create a customer loyalty program. They want customers to earn points for purchases and redeem them for discounts. The owner has no coding experience and a limited budget. They need a mobile-friendly app for customers to check points and a backend to manage points and redemptions. What should they use?

Accepted Answer

Power Apps, Power Automate, and Dataverse. Power Apps allows building a mobile-friendly app without coding, Power Automate handles workflow automation for points and redemptions, and Dataverse provides a secure and scalable backend data store. This combination meets the requirements of no coding, limited budget, and mobile app with backend management.

Answer

Power BI, Power Automate, and Dataverse

Answer

Power Apps, AI Builder, and Dataverse

Answer

Power Pages, Power Automate, and SharePoint

Question 12

A global company has multiple Power Platform environments (Dev, Test, Prod) and uses Application Lifecycle Management (ALM) with solutions. The administrator needs to ensure that only tested solutions are deployed to production. What is the recommended approach?

Accepted Answer

Export the solution as managed from Dev, import to Test, then after validation, import to Prod.. Application Lifecycle Management (ALM) in Power Platform requires solutions to be exported as managed from a development environment, then imported into test for validation, and finally imported into production. This ensures that only tested, versioned components are deployed, preventing unvalidated changes from reaching production. Managed solutions also lock components in the target environment, preventing accidental modifications.

Answer

Share the solution from Dev to Test to Prod using sharing permissions.

Answer

Allow developers to make changes directly in the production environment.

Answer

Copy the Dataverse database from Dev to Prod directly.

Question 13

Your organization has a Power Apps app that uses the Microsoft Dataverse connector. Users report that the app loads slowly. You review the app and find that it loads all records from a large table (over 500,000 rows) into a gallery. What is the best action to improve performance?

Accepted Answer

Modify the gallery's Items property to use a delegable filter, such as Filter(Table, Condition).. Modifying the gallery's Items property to use a delegable filter (e.g., Filter(Table, Condition)) ensures that the query is processed server-side by Microsoft Dataverse, retrieving only the subset of records that match the condition. This avoids loading all 500,000+ rows into the client app, which is the root cause of the slow performance. Delegation allows Power Apps to offload data processing to the data source, significantly reducing network payload and client memory usage.

Answer

Increase the data row limit in the app settings.

Answer

Clear the app cache on the client devices.

Answer

Reduce the delegation limit in the environment settings.

Question 14

A model-driven app includes a custom entity 'Project' with a lookup to 'Account'. Users need to see the account name and phone number on the Project form. What is the best way to display these fields?

Accepted Answer

Add a quick view form for the Account entity. A quick view form on the Account entity allows users to see read-only account information (such as account name and phone number) directly on the Project form without duplicating data. When a lookup to Account is added to the Project form, the quick view form can be configured to display those fields, providing a seamless view of related data.

Answer

Use a calculated field on the Project entity

Answer

Create a new main form for the Project entity

Answer

Add the account fields directly to the Project entity

Question 15

Which TWO are best practices for managing Power Platform environments in a large enterprise?

Accepted Answer

Use separate environments for development, test, and production. Option D is correct because separating development, test, and production environments is a core ALM best practice in Power Platform, allowing makers to build and validate solutions in isolation before promoting them to production, thereby preventing untested changes from affecting live business apps. Option E is correct because Data Loss Prevention (DLP) policies define connector groups (Business, Non-Business, Blocked) and govern which connectors can share data, which is essential in a large enterprise to prevent sensitive data from flowing into unauthorized services. The unmarked options do not belong: A is wrong because allowing every user to create environments leads to environment sprawl and ungoverned resources, B is wrong because granting System Administrator to all users violates least privilege and exposes the tenant to misconfiguration, and C is wrong because a single shared environment mixes development and production workloads, making change management and security impossible.

Answer

Give all users the ability to create environments

Answer

Assign the System Administrator role to all users

Answer

Use a single environment for all apps