MS-900 Describe Microsoft 365 apps and services — 25 Questions

Question 1

A marketing team needs to create a visually rich newsletter that includes dynamic content from a SharePoint list, such as upcoming events and product images. Which Microsoft 365 app is specifically designed for creating interactive newsletters and presentations?

Choose an answer to begin — your selection is scored in the full session.

Accepted Answer

Microsoft Sway. Microsoft Sway is specifically designed for creating interactive, visually rich newsletters and presentations that can pull dynamic content from SharePoint lists, such as upcoming events and product images. It uses a web-based canvas with responsive design and supports embedding live data via SharePoint connectors, making it ideal for marketing teams needing dynamic, shareable content without coding.

Answer

Microsoft Forms

Answer

Microsoft Stream

Answer

Microsoft Microsoft Viva Engage

Question 2

A project manager wants to schedule a meeting with team members to discuss project progress. They need to find a time that works for everyone based on their calendars. Which Microsoft 365 app should they use?

Accepted Answer

Microsoft Outlook. Microsoft Outlook includes a scheduling assistant that displays the free/busy information of attendees' calendars, allowing the project manager to find a mutually available time slot. This feature is specifically designed for coordinating meetings across an organization using Exchange Online calendar data.

Answer

Microsoft Teams

Answer

Microsoft Bookings

Answer

Microsoft Shifts

Question 3

A project manager needs a centralized location to store all project documents, assign tasks to team members, and track project milestones. The solution must integrate with Microsoft Teams and allow real-time co-authoring. Which Microsoft 365 service should they use?

Accepted Answer

Microsoft SharePoint Online. Microsoft SharePoint Online is the correct answer because it provides a centralized document repository with versioning, real-time co-authoring (via Office Online), and integration with Microsoft Teams. It also supports task lists and milestone tracking through lists and web parts, and can be extended with Power Automate. While Planner handles tasks, it lacks document storage; Project Online is for full project management but not primarily a document repository; To Do is personal task management.

Answer

Microsoft Planner

Answer

Microsoft Project Online

Answer

Microsoft To Do

Question 4

A team is working on a project proposal that requires simultaneous input from multiple team members. They need to see each other's changes in real time and have a full revision history. Which two Microsoft 365 applications support this capability? (Choose two.)

Accepted Answer

Word for the web. Word for the web and Excel for the web support real-time co-authoring, allowing multiple users to edit the same document simultaneously with changes visible to all collaborators within seconds. They also maintain a full revision history via versioning, enabling users to view, restore, or compare previous versions. This capability is built on the Office Online Server infrastructure and uses WebSocket-based synchronization for low-latency updates.

Answer

Outlook on the web

Answer

OneNote for Windows 10

Question 5

A project manager needs to collect weekly status reports from team members. They want to create a simple form where team members can submit updates, and the responses should automatically be stored in an Excel spreadsheet. The manager also wants a notification sent to their email when a new response is submitted. Which Microsoft 365 app(s) should be used together?

Accepted Answer

Microsoft Forms only. Microsoft Forms can create a simple form for collecting weekly status reports. It natively supports email notifications for each response (via Settings > Email notification) and automatically writes responses to an Excel spreadsheet (via Open in Excel). Therefore, no additional app is required, making option B correct.

Answer

Microsoft Forms and Microsoft Power Automate

Answer

Microsoft Lists and Power Automate

Answer

Microsoft Excel only

Question 6

A sales team needs a mobile-friendly solution to track and manage sales leads, meetings, and customer communications in a single interface. The solution should integrate with Outlook and include basic customer relationship management (CRM) capabilities. Which Microsoft 365 app is designed for this purpose?

Accepted Answer

Microsoft Dynamics 365 Sales. Microsoft Dynamics 365 Sales (formerly Dynamics CRM) provides comprehensive sales management, including lead tracking, opportunity management, and integration with Outlook. While the question mentions 'Microsoft 365 app', Dynamics 365 is part of the broader Microsoft business applications family but closely integrated. However, for a 'Microsoft 365 app' that does this, the built-in app is 'Dynamics 365 Sales'. Some may think of 'Microsoft Lists' or 'Outlook', but those lack CRM capabilities. Alternatively, 'Microsoft Relationship Sales'? The question is straightforward: Dynamics 365 is the CRM solution. But note that the domain is 'apps and services', which includes Dynamics 365 as a service. The correct answer is Dynamics 365 Sales.

Answer

Microsoft Lists

Answer

Microsoft Viva Sales

Answer

Microsoft To Do

Question 7

During a Microsoft 365 planning workshop, store personal work files in the cloud, sync them to a laptop, and share selected files. Microsoft 365 app or service is the best fit?

Accepted Answer

OneDrive for Business. OneDrive for Business is the correct answer because it provides cloud storage for personal work files, syncs them to a laptop via the OneDrive sync client (using the Windows or macOS sync engine), and allows granular sharing of selected files with internal or external users through shareable links with configurable permissions (e.g., view, edit, expiry). This directly matches the scenario's requirements for storing, syncing, and sharing personal work files.

Answer

Microsoft Purview Audit

Answer

Microsoft Planner

Answer

Microsoft Forms

Question 8

A business stakeholder asks how Microsoft 365 can help them support organization-wide communities, leadership announcements, and broad employee conversations. Microsoft 365 app or service is the best fit?

Accepted Answer

Microsoft Viva Engage. Microsoft Viva Engage (formerly Yammer) is the correct choice because it is specifically designed for organization-wide social networking, enabling communities, leadership announcements, and broad employee conversations. It provides a dedicated platform for posts, polls, and threaded discussions that can reach the entire organization, unlike other Microsoft 365 tools that focus on task management, surveys, or compliance auditing.

Answer

Microsoft Planner

Answer

Microsoft Forms

Answer

Microsoft Purview Audit

Question 9

While preparing a Microsoft 365 adoption plan, a consultant is asked to create a quick survey and export responses to Excel. Microsoft 365 app or service is the best fit?

Accepted Answer

Microsoft Forms. Microsoft Forms is the correct choice because it is specifically designed for creating quick surveys, quizzes, and polls with automatic response collection and native export to Excel. The consultant needs a lightweight, no-code tool that integrates directly with Excel Online for real-time data analysis, which Forms provides out of the box.

Answer

Microsoft Purview Audit

Answer

Microsoft Planner

Question 10

A service owner is comparing Microsoft 365 capabilities and needs to use a lightweight Kanban-style task board with assignments and due dates inside Teams. Microsoft 365 app or service is the best fit?

Accepted Answer

Microsoft Planner. Microsoft Planner is the correct choice because it provides a lightweight Kanban-style task board that integrates directly into Microsoft Teams via the Planner tab. It supports task assignments, due dates, and progress tracking, making it ideal for a service owner needing a simple visual task management tool within Teams.

Answer

Microsoft Purview Audit

Answer

Microsoft Forms

Question 11

A department head wants to publish company-wide announcements and host Q&A sessions that allow employees to upvote questions. Which Microsoft 365 service is designed for this?

Accepted Answer

Yammer. Yammer is the correct answer because it is Microsoft's enterprise social networking service specifically designed for company-wide communications, such as announcements and Q&A sessions. It includes features like threaded discussions, polls, and the ability for employees to upvote questions, making it ideal for fostering open dialogue across an organization.

Answer

Microsoft Teams

Answer

SharePoint

Answer

Outlook

Question 12

A project manager wants to automate the process of sending a welcome email to new team members when they are added to a SharePoint site. Which two Microsoft 365 technologies should they use? (Choose two.)

Accepted Answer

Microsoft Power Automate. Microsoft Power Automate (A) is correct because it provides the workflow automation engine that can trigger on SharePoint events and send emails without manual intervention. Microsoft SharePoint (B) is correct because it is the source system where new team members are added to the site, and its triggers (such as 'When an item is created' on a Members list or a site permission event) initiate the automated flow. Together, SharePoint supplies the trigger and Power Automate performs the action of sending the welcome email. Microsoft Power Apps (C) is incorrect because it is used to build custom business apps, not to automate event-driven email workflows. Microsoft Outlook (D) is incorrect because it is the email client/service that receives the message, not the automation or trigger technology used to generate it.

Answer

Microsoft Power Apps

Answer

Microsoft Outlook

Question 13

A department asks for the Microsoft 365 service best suited for personal work files that follow a user across devices. Which service should they use?

Accepted Answer

OneDrive for Business. OneDrive for Business is the correct service because it provides personal cloud storage for work files that sync across a user's devices, enabling access from anywhere. Unlike SharePoint or Teams, which are team-based, OneDrive is designed for individual file storage and synchronization, making it ideal for files that follow the user.

Answer

Microsoft Entra Privileged Identity Management

Answer

Microsoft Defender for Endpoint

Answer

Microsoft Purview Compliance Manager

Question 14

A project team needs to collaborate on personal work files that follow a user across devices and co-author related Office files. Which two Microsoft 365 capabilities are most relevant?

Accepted Answer

OneDrive for Business. OneDrive for Business (B) is correct because it is the Microsoft 365 service designed to store a user's personal work files in the cloud and sync them across devices via the OneDrive sync client, so files follow the user from PC to laptop to mobile. SharePoint Online document storage (C) is correct because team sites and document libraries provide the shared, co-authoring environment where multiple users can simultaneously edit Office files (Word, Excel, PowerPoint) with real-time collaboration and version history. Together, OneDrive for Business handles the personal, per-user file roaming while SharePoint Online supplies the team collaboration and co-authoring surface. Microsoft Purview eDiscovery case (A) is not relevant because it is used for legal hold, search, and preservation of content during investigations, not for everyday file collaboration. Exchange anti-malware policy (D) is not relevant because it filters email-borne malware in Exchange Online and has nothing to do with storing or co-authoring documents.

Answer

Microsoft Purview eDiscovery case

Answer

Exchange anti-malware policy

Question 15

A project team needs to collaborate on workflow approvals between Microsoft 365 and Dynamics 365 and co-author related Office files. Which two Microsoft 365 capabilities are most relevant?

Accepted Answer

Power Automate. Power Automate is correct because it enables the creation of automated workflows that can integrate Microsoft 365 and Dynamics 365, handling approval processes across both platforms. It allows users to trigger flows from events in either system, such as when a record is created in Dynamics 365, and route approval requests through Microsoft 365 tools like Teams or Outlook. SharePoint Online is correct because it provides cloud-based document storage that supports co-authoring of Office files, allowing team members to work on the same document simultaneously. The combination of Power Automate for approvals and SharePoint for co-authoring directly addresses both requirements mentioned in the scenario.

Answer

Microsoft Purview eDiscovery case

Answer

Exchange anti-malware policy

Question 16

Drag and drop the steps to configure Microsoft 365 Multi-Factor Authentication (MFA) for a user into the correct order.

Accepted Answer

Enable MFA for the user in the Microsoft 365 admin center, then the user signs in and registers their verification methods.. MFA is enabled per user from the admin center, then the user must register their verification methods.

Answer

The user registers their verification methods first, then the admin enables MFA for the user.

Answer

Enable MFA for the user, then configure the default authentication method, then the user registers verification methods.

Answer

Configure the MFA service settings (e.g., number of methods required), then enable MFA for the user, then the user registers.

Question 17

Your organization is deploying Microsoft 365 Copilot and wants to ensure that users can generate meeting summaries from Teams recordings. Which licensing requirement must be met?

Accepted Answer

Microsoft 365 E5 plus the Microsoft 365 Copilot add-on license. Microsoft 365 Copilot can generate meeting summaries from Teams recordings, but this capability requires access to the Microsoft Graph API and the underlying AI processing, which is only available with the Microsoft 365 Copilot add-on license. This add-on must be assigned on top of a qualifying subscription such as Microsoft 365 E5, which provides the necessary Teams recording and transcription features. Without the E5 base license, the required recording and compliance features are not available, and without the Copilot add-on, the AI summarization is not enabled.

Answer

Microsoft 365 Copilot for Microsoft 365 with no additional license

Answer

Microsoft 365 Copilot standalone license without any other subscription

Answer

Microsoft 365 Business Basic

Question 18

Refer to the exhibit. The JSON snippet represents a Microsoft Purview sensitivity label policy. An administrator wants to prevent external users from accessing documents labeled 'Highly Confidential'. Which element in the policy achieves this?

Accepted Answer

encrypt. In Microsoft Purview, sensitivity labels enforce protection via encryption. To prevent external users from accessing labeled documents, you configure the label's encryption settings to restrict access to specific internal users/groups. There is no 'blockAccess' action in a sensitivity label policy.

Answer

blockAccess

Answer

applyWatermark

Answer

labels

Question 19

Refer to the exhibit. The ARM template is used to deploy an Azure resource. Which Microsoft 365 service is most likely to use this template for storing data?

Accepted Answer

SharePoint Online. The ARM template in the exhibit deploys an Azure resource, and SharePoint Online is the Microsoft 365 service that most commonly uses Azure Resource Manager (ARM) templates for provisioning and managing its storage infrastructure, such as Azure SQL Database or Azure Storage accounts that back SharePoint's content databases. SharePoint Online relies on Azure services for scalable storage, and ARM templates are the standard deployment mechanism for these underlying Azure resources.

Answer

Microsoft Teams

Answer

Exchange Online

Answer

OneDrive for Business

Question 20

A user reports that they cannot schedule a meeting with external participants using Microsoft Teams. The administrator confirms that external access is enabled. What is the most likely cause?

Accepted Answer

The user does not have a license that includes Microsoft Teams. Scheduling meetings with external participants in Microsoft Teams requires the user to have a license that includes Teams, such as Microsoft 365 Business Basic or Enterprise E3. Without this license, the user cannot initiate or organize meetings, even if external access is enabled. Option D is correct because licensing is a prerequisite for using Teams features, including meeting scheduling.

Answer

The user's Exchange Online mailbox is full

Answer

The Teams client is outdated

Answer

Guest access is disabled