- A
Configure email-to-Salesforce address
Why wrong: Email-to-Salesforce is a separate feature; Einstein Activity Capture uses server-side sync.
- B
Add the domain to the excluded addresses list
To log emails from a specific domain, you typically ensure it is not excluded; alternatively, you can configure inclusion rules. The question asks 'configured' to log from a specific domain, so setting up allowed addresses is key.
- C
Create a flow to process emails
Why wrong: Flows are not needed; Einstein Activity Capture handles logging automatically.
- D
Set up Einstein Bots API
Why wrong: Not related to email logging.
- E
Enable Einstein Activity Capture for the org
Yes, the feature must be enabled first.
Question 885 of 1,000
How to Automatically Log Emails from a Specific Domain with Einstein Activity Capture
This AI Associate practice question tests your understanding of salesforce einstein ai features. This is a configuration task: choose the command set that satisfies every stated requirement. Small differences — like 'secret' vs 'password' or 'transport input ssh' vs 'all' — change whether the answer is correct. A key principle to apply: einstein Activity Capture. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.
An administrator wants to automatically log emails from a specific domain to Salesforce using Einstein Activity Capture. Which TWO settings must be configured?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Add the domain to the excluded addresses list
Option B is correct because in Einstein Activity Capture, the 'Excluded Email Addresses' list is used to specify which email addresses or domains should be automatically logged. To capture emails from a specific domain, you must add that domain to this list; otherwise, those emails will not be captured by Einstein Activity Capture. Option E is also correct because Einstein Activity Capture must be enabled for the org to use this feature.
Key principle: Einstein Activity Capture
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Configure email-to-Salesforce address
Why it's wrong here
Email-to-Salesforce is a separate feature; Einstein Activity Capture uses server-side sync.
- ✓
Add the domain to the excluded addresses list
Why this is correct
To log emails from a specific domain, you typically ensure it is not excluded; alternatively, you can configure inclusion rules. The question asks 'configured' to log from a specific domain, so setting up allowed addresses is key.
Related concept
Einstein Activity Capture
- ✗
Create a flow to process emails
Why it's wrong here
Flows are not needed; Einstein Activity Capture handles logging automatically.
- ✗
Set up Einstein Bots API
Why it's wrong here
Not related to email logging.
- ✓
Enable Einstein Activity Capture for the org
Why this is correct
Yes, the feature must be enabled first.
Related concept
Einstein Activity Capture
Common exam traps
Common exam trap: answer the scenario, not the keyword
The trap is that the 'Excluded Email Addresses' list in Einstein Activity Capture is a blocklist, not an allowlist. Candidates often misinterpret it as an allowlist and think adding a domain includes it, but it actually excludes emails from being captured.
Detailed technical explanation
How to think about this question
Einstein Activity Capture works by connecting to supported email and calendar systems (like Microsoft 365 or Google Workspace) via OAuth 2.0 and using server-side sync to capture emails and events. The excluded addresses list is actually a misnomer—it specifies which domains or addresses to include for capture, and any domain not listed is excluded by default. This design allows administrators to selectively capture emails from specific domains while ignoring others, reducing noise in the activity timeline.
KKey Concepts to Remember
- Einstein Activity Capture
- Domain allowlist
TExam Day Tips
- Watch for words such as best, first, most likely and least administrative effort.
- Review why wrong options are wrong, not only why the correct option is correct.
Key takeaway
Einstein Activity Capture
Real-world example
How this comes up in practice
A practitioner preparing for the AI Associate exam encounters this exact type of scenario on the job. The correct answer here is not the most general option — it is the best answer for the specific constraint described. Einstein Activity Capture Real exam questions reward reading the full scenario before eliminating options, because the constraint defines which answer fits.
What to study next
Got this wrong? Here's your next step.
Review einstein Activity Capture, then practise related AI Associate questions on the same topic to reinforce the concept.
- →
Salesforce Einstein AI Features — study guide chapter
Learn the concepts, then practise the questions
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FAQ
Questions learners often ask
What does this AI Associate question test?
Salesforce Einstein AI Features — This question tests Salesforce Einstein AI Features — Einstein Activity Capture.
What is the correct answer to this question?
The correct answer is: Add the domain to the excluded addresses list — Option B is correct because in Einstein Activity Capture, the 'Excluded Email Addresses' list is used to specify which email addresses or domains should be automatically logged. To capture emails from a specific domain, you must add that domain to this list; otherwise, those emails will not be captured by Einstein Activity Capture. Option E is also correct because Einstein Activity Capture must be enabled for the org to use this feature.
What should I do if I get this AI Associate question wrong?
Review einstein Activity Capture, then practise related AI Associate questions on the same topic to reinforce the concept.
What is the key concept behind this question?
Einstein Activity Capture
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Last reviewed: Jul 4, 2026
This AI Associate practice question is part of Courseiva's free Salesforce certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the AI Associate exam.
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