- A
Submit a change request through the Integrated Change Control process
All scope changes must go through formal change control to assess impacts and obtain approval.
- B
Add the feature to the product backlog and prioritize it for a future sprint
Why wrong: Adding to backlog without formal approval is permissible in agile, but the scenario implies a hybrid approach where formal change control may still be needed.
- C
Ask the team to add the feature to the current sprint backlog to satisfy the product owner
Why wrong: Adding work without approval bypasses change control and may cause scope creep.
- D
Tell the product owner that no changes are allowed after the sprint starts
Why wrong: Changes can be made via change control; outright refusal is not the PMI approach.
Quick Answer
The answer is to submit a change request through the Integrated Change Control process. This is correct because in a hybrid project, the sprint review is a time for inspection and adaptation, but any new feature request that significantly expands scope must be formally evaluated before work begins. The Integrated Change Control process ensures that the impact on scope, schedule, and cost is assessed and approved by the change control board, preventing unauthorized work that could derail the project’s baseline. On the PMP exam, this question tests your understanding of how hybrid frameworks blend agile feedback loops with predictive governance—a common trap is thinking you can simply add the feature to the next sprint backlog. Instead, remember that even in agile ceremonies, formal change control protects the project’s integrity. Memory tip: “Review, don’t revise without ICC”—always route new scope through Integrated Change Control first.
PMP Process — Managing Technical Aspects Practice Question
This PMP practice question tests your understanding of process — managing technical aspects. Read the scenario carefully and evaluate each option against the stated constraints before committing to an answer. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.
You are managing a software development project using a hybrid approach. During a sprint review, the product owner requests a new feature that would add significant value but was not in the product backlog. The team estimates it will take two additional sprints. What should you do FIRST?
Clue words in this question
Noticing these words before you look at the options changes how you read each choice.
Clue:
"first"Why it matters: Order matters here. You are being tested on which action comes before the others — not which action is generally useful.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
Submit a change request through the Integrated Change Control process
The correct answer is to submit a change request through the Integrated Change Control process to formally evaluate the impact on scope, schedule, and cost before any work begins.
Key principle: Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✓
Submit a change request through the Integrated Change Control process
Why this is correct
All scope changes must go through formal change control to assess impacts and obtain approval.
Clue confirmation
The clue word "first" in the question point toward this answer.
Related concept
Read the scenario before looking for a memorised answer.
- ✗
Add the feature to the product backlog and prioritize it for a future sprint
Why it's wrong here
Adding to backlog without formal approval is permissible in agile, but the scenario implies a hybrid approach where formal change control may still be needed.
- ✗
Ask the team to add the feature to the current sprint backlog to satisfy the product owner
Why it's wrong here
Adding work without approval bypasses change control and may cause scope creep.
- ✗
Tell the product owner that no changes are allowed after the sprint starts
Why it's wrong here
Changes can be made via change control; outright refusal is not the PMI approach.
Common exam traps
Common exam trap: answer the scenario, not the keyword
Many certification questions include familiar terms but test a specific constraint. Read the exact wording before choosing an answer that is generally true but wrong for this case.
Trap categories for this question
Scenario analysis trap
Adding to backlog without formal approval is permissible in agile, but the scenario implies a hybrid approach where formal change control may still be needed.
Detailed technical explanation
How to think about this question
This question should be treated as a scenario, not a definition check. Identify the problem, the constraint and the best action. Then compare each option against those facts.
KKey Concepts to Remember
- Read the scenario before looking for a memorised answer.
- Find the constraint that changes the correct option.
- Eliminate answers that are true in general but not in this case.
- Use explanations to understand the rule behind the answer.
TExam Day Tips
- Underline the problem statement mentally.
- Watch for words such as best, first, most likely and least administrative effort.
- Review why wrong options are wrong, not only why the correct option is correct.
Key takeaway
Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Real-world example
How this comes up in practice
A practitioner preparing for the PMP exam encounters this exact type of scenario on the job. The correct answer here is not the most general option — it is the best answer for the specific constraint described. Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option. Real exam questions reward reading the full scenario before eliminating options, because the constraint defines which answer fits.
What to study next
Got this wrong? Here's your next step.
Identify which PMP exam domain this question belongs to, then review the specific concept being tested. Practise related questions in that domain and focus on understanding why each wrong answer is tempting — not just why the correct answer is right.
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Process — Managing Technical Aspects — study guide chapter
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FAQ
Questions learners often ask
What does this PMP question test?
Process — Managing Technical Aspects — This question tests Process — Managing Technical Aspects — Read the scenario before looking for a memorised answer..
What is the correct answer to this question?
The correct answer is: Submit a change request through the Integrated Change Control process — The correct answer is to submit a change request through the Integrated Change Control process to formally evaluate the impact on scope, schedule, and cost before any work begins.
What should I do if I get this PMP question wrong?
Identify which PMP exam domain this question belongs to, then review the specific concept being tested. Practise related questions in that domain and focus on understanding why each wrong answer is tempting — not just why the correct answer is right.
Are there clue words in this question I should notice?
Yes — watch for: "first". Order matters here. You are being tested on which action comes before the others — not which action is generally useful.
What is the key concept behind this question?
Read the scenario before looking for a memorised answer.
About these practice questions
Courseiva creates original exam-style practice questions with explanations and wrong-answer analysis. It does not publish real exam questions, exam dumps, or protected exam content. Learn why practice questions differ from exam dumps →
Same concept, more angles
8 more ways this is tested on PMP
These questions test the same concept from different angles. Work through them to make sure you can recognise it however the exam phrases it.
Variation 1. You are managing a software development project using a hybrid approach. During a sprint review, the product owner requests a new feature that was not in the backlog. The team estimates it will take 5 additional days. What should you do first?
medium- A.Add the feature to the product backlog and prioritize it in the next sprint planning
- B.Inform the product owner that no changes can be made once the sprint has started
- ✓ C.Submit a change request to the change control board and assess impact on schedule, cost, and resources
- D.Ask the team to start working on the feature immediately to satisfy the stakeholder
Why C: According to PMI, any scope change must go through the change control process. The most appropriate first step is to document and assess the impact of the change.
Variation 2. You are managing a software development project using a hybrid approach. During a sprint review, the product owner requests a new feature that was not in the backlog. The team estimates it will take one week. The project is on schedule and budget. What should you do FIRST?
medium- A.Refuse the request because the project is already on schedule and budget.
- B.Add the feature to the product backlog and prioritize it in the next sprint planning.
- C.Instruct the team to start working on the feature immediately to maintain stakeholder satisfaction.
- ✓ D.Submit a change request to the change control board for evaluation and approval.
Why D: Following PMI's change control process, any new feature must go through integrated change control to assess impact and obtain approval before implementation.
Variation 3. You are managing a software development project using a hybrid approach. During a sprint review, the customer is delighted with the progress but requests a new feature that would require significant rework of the current sprint's deliverable. The feature is not in the backlog. What should you do FIRST?
medium- ✓ A.Submit a change request, assess the impact on schedule and cost, and seek approval from the change control board
- B.Add the feature to the product backlog and prioritize it for the next sprint
- C.Inform the customer that no changes can be made at this stage
- D.Work with the team to incorporate the feature immediately to maintain customer satisfaction
Why A: Per PMI, any change to scope must go through the formal change control process. The project manager must assess the impact and obtain approval before proceeding. Ignoring the request or implementing it without approval violates the change management plan.
Variation 4. You are managing a software development project using a hybrid approach. During a sprint review, the customer expresses dissatisfaction with a recently delivered feature and requests a significant redesign. This change will impact the critical path and increase costs. What should you do FIRST?
medium- A.Approve the redesign to satisfy the customer and update the project schedule accordingly
- B.Instruct the team to implement the redesign immediately to maintain customer satisfaction
- ✓ C.Submit a change request to the change control board (CCB) for evaluation and approval
- D.Reject the request because it was not part of the original scope agreement
Why C: PMI requires that any change impacting scope, schedule, or cost must go through the formal change control process. Submitting a change request ensures proper evaluation and approval before any work begins.
Variation 5. You are managing a software development project using a hybrid approach. During a sprint review, the product owner demonstrates a completed feature to key stakeholders. One stakeholder is impressed and requests an additional functionality that was not in the original scope. The team estimates it would take two additional sprints. What should the project manager do FIRST?
medium- A.Add the request to the product backlog and prioritize it in the next sprint planning.
- B.Ask the development team to quickly estimate the effort and begin work if it can be accommodated without delaying the next release.
- C.Thank the stakeholder and explain that the request is out of scope; no changes can be made.
- ✓ D.Submit a change request to the change control board (CCB) and assess the impact on schedule, cost, and resources.
Why D: The correct action is to follow the change control process. Any change to scope must be formally evaluated and approved before implementation. Simply adding to the backlog or refusing without analysis bypasses proper governance.
Variation 6. You are managing a software development project using a hybrid approach. During a sprint review, the customer requests a major feature addition that would extend the timeline by two weeks. The team is already working at capacity. What should you do FIRST?
medium- ✓ A.Submit a change request through the Integrated Change Control process and assess the impact on scope, schedule, and cost
- B.Ask the team to start working on the feature immediately to satisfy the customer
- C.Inform the customer that the feature is out of scope and cannot be added
- D.Add the feature to the product backlog and schedule it for a future sprint without further analysis
Why A: The correct action is to submit a change request through the Integrated Change Control process. PMI requires formal assessment and approval before implementing any change that impacts scope, schedule, or cost. Proceeding without change control violates the project management plan.
Variation 7. You are managing a software development project using a hybrid approach. During a sprint review, the product owner requests a new feature that was not in the backlog. The team estimates it will take 5 days to implement. What is the BEST action to take?
medium- ✓ A.Submit a change request and assess the impact on the project baseline.
- B.Tell the product owner that no changes are allowed until the project is completed.
- C.Ask the team to include it in the next sprint and inform the product owner.
- D.Add the feature to the current sprint as it's small and the team can handle it.
Why A: In a hybrid environment, any scope change must follow the defined change control process. Option D is correct because the PM should document the request and follow the formal process. Option A bypasses governance; Option B ignores the request prematurely; Option C adds work without approval.
Variation 8. You are managing a software development project using a hybrid approach. During a sprint review, the customer is delighted with the product but requests several enhancements that were not in the original backlog. The team estimates these would add two sprints to the schedule. What should you do FIRST?
medium- ✓ A.Document the request and submit a change request through the change control process
- B.Add the enhancements to the product backlog and prioritize them for the next sprint
- C.Instruct the team to begin work on the enhancements immediately to maintain customer satisfaction
- D.Thank the customer for the feedback and explain that the project scope is frozen
Why A: The correct approach is to log the request and follow the change control process. Option A is correct. Option B bypasses change control; Option C ignores the request and may cause dissatisfaction; Option D assumes approval without assessment.
Last reviewed: Jun 21, 2026
This PMP practice question is part of Courseiva's free PMI certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the PMP exam.
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