Question 1hardmultiple choice
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Quick Answer
The answer is to review the lessons learned repository from previous change initiatives. This is the correct first step because it leverages organizational process assets, specifically the documented failures and successes from past transformations, which is a core tenet of organizational project management (OPM) and change management theory. On the Project Management Professional PMP exam, this scenario tests your understanding of the "Plan Communications Management" and "Manage Project Knowledge" processes, where analyzing historical data is prioritized over reactive actions. A common trap is selecting a quick-win tactic to satisfy the sponsor, but the exam emphasizes proactive risk avoidance by learning from past resistance patterns. Remember the mnemonic "LL before TL" — Lessons Learned before Tactical Launch — to ensure you diagnose the root cause of middle management resistance before prescribing a solution.
PMP Practice Question: Business Environment: strategy and project benefits
This PMP practice question tests your understanding of business environment: strategy and project benefits. Read the scenario carefully and evaluate each option against the stated constraints before committing to an answer. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.
A project manager is leading a large-scale agile transformation. The organization has a history of failed change initiatives, and there is resistance from middle management. The project sponsor is fully committed but wants to see quick results. What should the project manager do first?
Clue words in this question
Noticing these words before you look at the options changes how you read each choice.
Clue:
"first"Why it matters: Order matters here. You are being tested on which action comes before the others — not which action is generally useful.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Review the lessons learned repository from previous change initiatives.
Understanding the organizational process assets, especially lessons learned from past failures, is critical to avoid repeating mistakes. This aligns with OPM and change management. Option A may be necessary but first understanding past obstacles is more proactive. Option C could increase resistance. Option D is premature without analysis.
Key principle: ACLs process entries top to bottom and stop at the first match. Entry order and interface direction matter as much as the permit or deny statement.
Common exam traps
Common exam trap: ACLs stop at the first match
ACLs are processed top to bottom. The first matching entry wins, and an implicit deny usually exists at the end.
Detailed technical explanation
How to think about this question
ACL questions test precision: source, destination, protocol, port and direction. A generally correct ACL can still fail if it is applied on the wrong interface or in the wrong direction.
KKey Concepts to Remember
- Standard ACLs match source addresses.
- Extended ACLs can match source, destination, protocol and ports.
- The first matching ACL entry is used.
- There is usually an implicit deny at the end.
TExam Day Tips
- Check inbound versus outbound direction.
- Read the ACL from top to bottom.
- Look for a broader permit or deny above the intended line.
Key takeaway
ACLs process entries top to bottom and stop at the first match. Entry order and interface direction matter as much as the permit or deny statement.
Real-world example
How this comes up in practice
A security administrator must allow nursing staff to reach a patient records server while blocking access from the guest Wi-Fi VLAN. After applying an extended ACL, traffic is still blocked from nursing workstations. The ACL was applied outbound instead of inbound on the wrong interface. Questions like this test ACL direction and placement rules.
What to study next
Got this wrong? Here's your next step.
Review ACL processing order, placement rules (standard near destination, extended near source), and inbound vs outbound direction. Study wildcard masks and implicit deny. Then practise related PMP ACL questions on filtering logic and placement.
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Business Environment: strategy and project benefits — study guide chapter
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FAQ
Questions learners often ask
What does this PMP question test?
Business Environment: strategy and project benefits — This question tests Business Environment: strategy and project benefits — Standard ACLs match source addresses..
What is the correct answer to this question?
The correct answer is: Review the lessons learned repository from previous change initiatives. — Understanding the organizational process assets, especially lessons learned from past failures, is critical to avoid repeating mistakes. This aligns with OPM and change management. Option A may be necessary but first understanding past obstacles is more proactive. Option C could increase resistance. Option D is premature without analysis.
What should I do if I get this PMP question wrong?
Review ACL processing order, placement rules (standard near destination, extended near source), and inbound vs outbound direction. Study wildcard masks and implicit deny. Then practise related PMP ACL questions on filtering logic and placement.
Are there clue words in this question I should notice?
Yes — watch for: "first". Order matters here. You are being tested on which action comes before the others — not which action is generally useful.
What is the key concept behind this question?
Standard ACLs match source addresses.
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Last reviewed: Jun 21, 2026
This PMP practice question is part of Courseiva's free PMI certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the PMP exam.
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