PMP Process — Managing Technical Aspects Practice Question
A project is in the execution phase and the project manager notices that the project's cost performance index (CPI) is 0.85 and the schedule performance index (SPI) is 0.90. The project sponsor is concerned and wants to get back on track. Which THREE actions should the project manager consider to improve performance?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Apply resource leveling to optimize the use of resources and reduce overallocation.
To improve cost and schedule performance, the PM can implement fast tracking, analyze root causes, and use resource leveling to optimize resource usage. These are proactive and align with PMI best practices.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Immediately reduce the project scope to cut costs.
Why it's wrong here
Immediately reducing project scope without following the integrated change control process is inappropriate and violates project governance. Such an action bypasses formal stakeholder review and approval, potentially leading to unmet business objectives, scope creep in reverse, or stakeholder dissatisfaction. Any scope change, even for cost reduction, requires a formal change request, impact analysis, and approval from the Change Control Board (CCB).
- ✓
Apply resource leveling to optimize the use of resources and reduce overallocation.
Why this is correct
Applying resource leveling is a schedule network analysis technique used to adjust the project schedule by delaying tasks to resolve resource overallocations or underutilizations. This technique optimizes resource usage by ensuring that resource demand does not exceed availability, which can prevent burnout and improve efficiency. While it may extend the project's critical path and overall duration, it helps maintain a stable workforce and can indirectly control costs associated with overtime or acquiring additional resources.
- ✓
Implement fast tracking to compress the schedule by performing tasks in parallel.
Why this is correct
Implementing fast tracking is a schedule compression technique where activities or phases that would normally be performed sequentially are performed in parallel or with some overlap. This approach aims to shorten the project duration by accelerating the completion of the schedule. However, fast tracking inherently increases project risk, as decisions are made with less complete information, potentially leading to rework, increased communication complexity, and quality issues.
- ✗
Ask the team to work overtime at no additional cost.
Why it's wrong here
Asking the team to work overtime without compensation is unethical and unsustainable, leading to significant morale issues and potential burnout. While it might seem to offer a short-term schedule fix, it often results in decreased productivity, increased errors, and higher turnover rates in the long run. Furthermore, even "no additional cost" overtime can incur hidden costs through reduced quality, increased re-work, and a negative impact on team health and well-being.
- ✓
Conduct a root cause analysis to identify why the project is over budget and behind schedule.
Why this is correct
Conducting a root cause analysis (RCA) is a critical analytical technique used to identify the fundamental reasons for problems or variances, rather than just addressing symptoms. For a project over budget and behind schedule, RCA helps pinpoint the underlying issues, such as inaccurate estimates, scope creep, resource constraints, or ineffective processes. This understanding is essential for developing truly effective corrective and preventive actions that address the core problems and prevent recurrence.
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Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This PMP practice question is part of Courseiva's free PMI certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the PMP exam.