The answer is to submit a change request for the new requirements and let the CCB decide. This is correct because the change control board is the formal authority for approving or denying scope changes, regardless of stakeholder pressure or project constraints; bypassing the CCB violates the established change control process and undermines project governance. On the CAPM exam, this scenario tests your understanding of the integrated change control process and the project manager’s role as a facilitator, not a decision-maker—a common trap is assuming you can accommodate stakeholders directly to avoid conflict, but the exam emphasizes following formal procedures even when the CCB has a history of denial. Remember the memory tip: “When in doubt, route it out”—always route new requirements through the CCB to maintain control and documentation.
CAPM Practice Question: Project Management Fundamentals and Core Concepts
This CAPM practice question tests your understanding of project management fundamentals and core concepts. Read the scenario carefully and evaluate each option against the stated constraints before committing to an answer. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.
You are a project manager in a projectized organization. The project is nearing completion, but a key stakeholder has introduced several new requirements that were not in the original scope. The stakeholder insists these are critical for user acceptance. The project is already behind schedule and over budget. The change control board (CCB) has denied all previous change requests due to time and cost constraints. What is the best course of action?
Clue words in this question
Noticing these words before you look at the options changes how you read each choice.
Clue: "best"
Why it matters: Signals that multiple options may be partially correct. Choose the option that most directly solves the exact problem described, not the one that sounds most complete.
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Submit a change request for the new requirements and let the CCB decide
Since the CCB has consistently denied changes, the project manager should not bypass them. The best approach is to document the stakeholder's request and present it to the CCB for formal evaluation, but also manage expectations that it may be rejected. Option A is incorrect because it bypasses CCB. Option B is premature without a change request. Option D undermines project control.
Key principle: Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
✗
Add the requirements to the project but delay completion to accommodate them
Why it's wrong here
Unauthorized changes lead to scope creep and are not acceptable.
✗
Accept the new requirements to satisfy the stakeholder and update the project plan
Why it's wrong here
This violates the change control process and could further delay the project.
✗
Explain to the stakeholder that changes are not possible and close the project as planned
Why it's wrong here
Dismissing without formal evaluation may cause stakeholder dissatisfaction.
✓
Submit a change request for the new requirements and let the CCB decide
Why this is correct
Following the established process ensures decisions are made with full impact analysis.
Clue confirmation
The clue word "best" in the question point toward this answer.
Related concept
Read the scenario before looking for a memorised answer.
Common exam traps
Common exam trap: answer the scenario, not the keyword
Many certification questions include familiar terms but test a specific constraint. Read the exact wording before choosing an answer that is generally true but wrong for this case.
Detailed technical explanation
How to think about this question
This question should be treated as a scenario, not a definition check. Identify the problem, the constraint and the best action. Then compare each option against those facts.
KKey Concepts to Remember
Read the scenario before looking for a memorised answer.
Find the constraint that changes the correct option.
Eliminate answers that are true in general but not in this case.
Use explanations to understand the rule behind the answer.
TExam Day Tips
→Underline the problem statement mentally.
→Watch for words such as best, first, most likely and least administrative effort.
→Review why wrong options are wrong, not only why the correct option is correct.
Key takeaway
Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Real-world example
How this comes up in practice
A practitioner preparing for the CAPM exam encounters this exact type of scenario on the job. The correct answer here is not the most general option — it is the best answer for the specific constraint described. Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option. Real exam questions reward reading the full scenario before eliminating options, because the constraint defines which answer fits.
What to study next
Got this wrong? Here's your next step.
Identify which CAPM exam domain this question belongs to, then review the specific concept being tested. Practise related questions in that domain and focus on understanding why each wrong answer is tempting — not just why the correct answer is right.
Project Management Fundamentals and Core Concepts — This question tests Project Management Fundamentals and Core Concepts — Read the scenario before looking for a memorised answer..
What is the correct answer to this question?
The correct answer is: Submit a change request for the new requirements and let the CCB decide — Since the CCB has consistently denied changes, the project manager should not bypass them. The best approach is to document the stakeholder's request and present it to the CCB for formal evaluation, but also manage expectations that it may be rejected. Option A is incorrect because it bypasses CCB. Option B is premature without a change request. Option D undermines project control.
What should I do if I get this CAPM question wrong?
Identify which CAPM exam domain this question belongs to, then review the specific concept being tested. Practise related questions in that domain and focus on understanding why each wrong answer is tempting — not just why the correct answer is right.
Are there clue words in this question I should notice?
Yes — watch for: "best". Signals that multiple options may be partially correct. Choose the option that most directly solves the exact problem described, not the one that sounds most complete.
What is the key concept behind this question?
Read the scenario before looking for a memorised answer.
About these practice questions
Courseiva creates original exam-style practice questions with explanations and wrong-answer analysis. It does not publish real exam questions, exam dumps, or protected exam content. Learn why practice questions differ from exam dumps →
These questions test the same concept from different angles. Work through them to make sure you can recognise it however the exam phrases it.
Variation 1. A project manager is managing a complex IT project with many inter-dependencies. During execution, a key stakeholder requests a feature that will require rework of several completed deliverables. The project manager wants to minimize disruption to the project. What is the best course of action?
hard
A.Delegate the decision to the change control board (CCB)
✓ B.Follow the integrated change control process to assess impact
C.Implement the change immediately to satisfy the stakeholder
D.Refuse the request as it will cause rework
Why B: Option C is correct because integrated change control is the formal process to evaluate the impact of changes and manage them systematically. Refusing without analysis or implementing immediately both bypass proper evaluation.
Last reviewed: Jun 24, 2026
Question Discussion
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This CAPM practice question is part of Courseiva's free PMI certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the CAPM exam.
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